Reviews
Our reviews
Reviews.io
- u60419 February 2022
- Excellent
1
Herbies Team 21 February 2022- Hello u604,
Thanks for the review, we are always happy to keep up the good work. We wish you the best!
0 -
- John15 February 2022
- Never had a problem ordering seeds. Always arrive on time. I only wish Herbies would rotate the free seeds. The last two times I ordered, I declined the free seeds because they aren't strains I care for.
1 Herbies Team 25 February 2022- Hello John,
We are glad to know that your experience with us was pleasant and smooth. Regarding the free seeds, we will take that into account - thank you very much for that. Our team wishes you the best and hopes to see you again!
0 -
- Keith10 February 2022
- I can't place an order because my credit card isn't going through. I called my bank and it's not on their end. I tried calling customer support and no call back. Very frustrating.
1 Herbies Team 5 March 2022- Hello Keith,
Thank you for leaving a review. As you informed us via email, your card does not have 3-D Secure technology enabled. This is a mandatory measure for card payments on our site. Our respected customers can easily find information regarding all payment requirements here: https://herbiesheadshop.com/payments.
Before proceeding with the payment again, contact your bank directly to find out if your card supports 3D-Secure verification codes and allows international transactions. Our payment system does not accept government payment cards, American Express cards, or prepaid cards. If you have any payment issues, please contact our online managers or fill out a claim form. You can also contact us via [email protected] or [email protected]. Our managers are always here for you. We hope your future purchases go well and look forward to seeing you here again!
1 -
- numbat459 February 2022
- Fast and quick delivery great
1 Herbies Team 10 February 2022- Hello Numbat45,
Thanks for the review, it's great to hear you're happy with the delivery, we wish you luck with your hobby and hope to see you again soon
1 -
- That kiwiland guy29 January 2022
- Amazing, I was very skeptical, I received my order in a week, super fast, easy tracking, very very happy, thank you
1 Herbies Team 29 January 2022- Hello this guy from kiwiland,
Thanks for the feedback, it's great to hear that your order has arrived and that you are happy with our store, we wish you good luck with your hobby and hope to see you again soon
1 -
- Don M13 January 2022
- My wonderful seeds arrived in the US in just 13 days. The ordering process was easy. My seeds arrived nicely labeled in a padded package. All the seeds seemed viable for germination, so I'm looking forward to sprouting some next month. What I like most about Herbie's Seeds is that you can choose your free seeds from a list rather than buying the famous "10 + 10" offers of the same strain that other seed retailers offer. Unless you're a big grower, who wants 20 seeds of the same strain? I will definitely use Herbie's again.
1 Herbies Team 16 January 2022- Hello Don M,
Thank you for the review. It's so great to hear that your experience with us was pleasant and that you're satisfied with it. We wish you best of luck with your hobby and hope to see you again soon
0 -
- Hazzamate12 January 2022
- Amazing all-around service got my package in a month even with all this covid stuff, I had great customer service shout out to Micheal your man. They also managed to get through to NZ
1 Herbies Team 12 January 2022- Hello Hazzamate, Thank you for sharing your feedback. Customer satisfaction is our top priority. It's nice to know that you are satisfied with the delivery and our service. We are happy to have a good relationship with you and hope to make you happier with your next purchase.
1 -
- Brofromdownunder12 January 2022
- Just received my order! Yay! It took a month to arrive but probably due to my location. Great communication and was tracked. The packaging was fantastic and personal (important due to my location), it also had some freebies! So happy and looking forward to my next grow. Thank you. I love everything about Herbies. I will be back and recommending to everyone I can.
1 Herbies Team 12 January 2022- Hello Brofromdownunder, We are happy to read such a nice review, it's great that you are satisfied with everything. Our team wishes you good luck and hopes to see you soon.
0 -
- Matt Simmonds31 December 2021
- First class service, I received my order all the way to Australia. I left on December 1st and received it on the 31st. All during COVID and the Christmas rush!
1 Herbies Team 4 January 2022- Hello Matt, Thank you for the feedback, it is a pleasure for us to read about the good experience of our customers. We wish you all the best and hope to see you again at Herbies.
0 -
- Waterboy28 December 2021
- 5 stars for the following reasons: - excellent customer service - fast shipping - large range of quality genetics - excellent communication - Best for last (lots of freebies! These zkittles are on fire!) Any (very rare) issues are resolved very quickly!
1 Herbies Team 28 December 2021- Hello Waterboy,
Thank you for the review, it's great to know that your experience with us was so positive. We wish you best of luck with your hobby and hope to see you again soon
0 -
Add review
Customer ratings
889 ratings
Reviews with rating
- 5 816 ratings
- 4 34 ratings
- 3 8 ratings
- 2 5 ratings
- 1 26 ratings