Reviews
Our reviews
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- D’randa14 November 2023
- Great selection, excellent customer service. I've placed a few orders and had issues, and the Herbies staff have been more than helpful with every order. 10/10 recommend.
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Herbies Team 16 November 2023- Hello D’randa,
Thank you for the review, we are very happy to hear that you are satisfied with our customer service! We wish you all the best and hope to see you again soon
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- mcdan13 June 2023
- A decent selection of seeds, but a pain in the ass to buy. The payment methods offered are lacking.
1 Herbies Team 16 November 2023- Hello mcdan,
Thank you for your feedback. It's great to hear that you're satisfied with our selection. As for the payment methods - it is regretful to hear that you've faced this obstacle, we do however offer an instruction for each payment method at our Payments page to make the payment process easier for the customer. We are constantly working on improving our services, we would be really grateful if you could describe the faced issue in more details so that we could attend to it
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- Milan T.9 May 2023
- I'll keep it short! - The seeds have always germinated for me. - Each one has grown into a beautiful, healthy plant. - The yield depends mostly on you, not the seed, and I'm happy about that. - Both Sativa and Indica were of great quality and a perfect high. - I will definitely continue to order from here, as I've never had a single problem and the seeds arrived stealthily! Peace!
1 Herbies Team 3 November 2023- Hello Milan T!
Thank you for the review - we're happy to hear you have such a good experience with us :) Will be happy to see you back any time!
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- a9omaly20 October 2022
- First of all, the website user interface is definitely one of the nicest and most user-friendly interfaces of most online seed banks. Great job with communication and customer support as well. My seeds arrived in India in 18 days without any hassle... even though things got tight at customs. I know it's possible that every order I place might not reach me, but the fact that you all guaranteed me a 100% refund/reshipment for such an instance was an amazing reassurance, especially since I'm a noob first time customer. Still to germinate the seeds, but I'm blown away by how fast and easy everything is, not to mention the freebies you guys offer :))) Will DEFINITELY be back for more, 5/5 stars. Amazing service, much appreciated <3
1 Herbies Team 1 November 2022- Hello,
Thank you for your review - we're happy to know that your experience with us has been this pleasant so far and hope our future cooperation will be even greater. We wish you good luck with your hobby and will be looking forward to seeing you in our store again :)
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- Kosovo Je Srbija7 July 2022
- I ordered again and then they took the seeds to customs. Herbies refunded me every last cent. A pretty fair shop. I will always order from them. If the seeds don't arrive, they will refund you or send you seeds for free. Nothing bad can happen to you. 😉
1 Herbies Team 15 July 2022- Hello,
Thank you for sharing your story with us - it was truly unfortunate to hear that your order was seized, but we are happy to help our customers in such situations and our guarantees are always honored. However, I hope your future orders go well :)
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- Someguy17 June 2022
- Have ordered seeds for the last year, every thing has gone smoothly. With many seeds germinated, only 3 didnt. Win some lose some. Overall 5 on the customer service.
1 Herbies Team 15 July 2022- Hello,
Thank you for sharing your positive experience with us - we're glad to hear you rate our customer service so highly! Regarding germination issues - we have satisfaction guarantees for such cases, so if you don't mind - please contact us at [email protected]. We will be happy to review your case.
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- kenhallam452 April 2022
- Fantastic company to deal with on every level. I responded to EVERY email I sent, no matter how obscure my request was!! I have and will recommend herbs to everyone. Thanks guys
1 Herbies Team 5 April 2022- Hello,
Thank you for your review, it's a pleasure to hear that you are satisfied with our service. We look forward to seeing you again in our store and sincerely wish you the best.
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- Go to the other stores23 February 2022
- Terrible customer service, they don't speak or understand English well. I regret not going with my gut and using another store. The reason they are "highly rated" is because they censor all negative reviews. They don't honor their verbal or verbally binding agreements. Someone with more time on their hands should file a lawsuit for violation of consumer rights, false advertising, and breach of legally binding verbal/written agreements.
1 Herbies Team 24 March 2022- Hello,
Thank you for sharing your unique experience at our store. Our standard customer agreement for the services we provide is outlined in these Terms and Conditions, as well as in each of the documents we refer to here (https://herbiesheadshop.com/terms-and-conditions). This information is open to every customer, and we don't want to make anyone uncomfortable with our product or service. However, if an issue arises and it isn't handled as our respected customer intended, it could mean that it's not in line with our policy.
By visiting, using, and/or purchasing from our website https://herbiesheadshop.com, you agree to our Terms and Conditions, Privacy Policy, and Limited Disclaimer.
Herbies Headshop provides fair support, follows the agreements outlined in our policy, and treats every customer with respect. We may have good and bad reviews, which is completely normal and acceptable. All our respected customers are aware of our friendly customer service and know that we are always here to help you.
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- Jackie D23 February 2022
- I love Herbies... Great service. .and a little bit A very happy grower Thank you Herbies... waiting for a new order tomorrow. Brilliant follow up 👍
1 Herbies Team 24 February 2022- Hello Jackie D,
Thank you for leaving such a positive review, we deeply appreciate it! It's inspiring for us to know that you are satisfied with our service and products. We wish you good luck with your hobby and look forward to seeing you around :)
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- jeff20 February 2022
- 3 times Ive ordered seeds. They turned up every time. AL the seeds have germinated..not 1 failure. Dont use anyone else.
1 Herbies Team 21 February 2022- Hello Jeff,
Thank you for your trust in us. We are delighted that your experience was pleasant and productive. We hope it will always be the same!
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