Reviews

Hello,

Thank you sharing your positive experience with us - we're happy to hear you rate our customer service this high! As for germination issues - we have Satisfaction Guarantees for such cases, so if you don't mind - please contact us at [email protected]. We'll be happy to consider your case

Hello,

Thank you for the review, it's great to hear that you're pleased with our service. We will be glad to see you at our store again and sincerely wish you all the best

Hello,

Thank you for letting us know about your unique experience at our store. Our standard customer agreement for the services we provide is outlined in these Terms and Conditions, as well as each of the documents to which we refer herein (https://herbiesheadshop.com/terms-and-conditions). The information is open for every customer and we're in no way ever wanted to make anybody uncomfortable with our product or service, but if any issue took place and it wasn't regulated the way our respected customer wanted, it could mean that it doesn't go with the accordance of our policy.

By visiting, using and/or purchasing from our website https://herbiesheadshop.com, you accept our Terms and Conditions, Privacy Policy and Limited Responsibility Disclaimer.

Herbies Headshop fairly provides assistance, follows the agreements stated in our policy and treats each and every customer with respect. We can have good and bad reviews, which is totally normal and acceptable. All our respected customers are aware of our friendly customer service and know well that we're always here to assist.

Hello Jackie D,

Thank you for leaving such a positive feedback, we deeply appreciate it! It's inspiring for us know you're happy with our service and products. We wish best of luck with your hobby and will be looking forward to seeing you around :)

Hello Jeff,

Thank you for trusting us, we're so glad that your experience has been pleasant and productive. We hope it will always go the same way!

Hello u604,

Thank you for the review, we're always happy to keep up the good work. We wish you all the best!

Hello John,

We're happy to know your experience with us has been nice and smooth. Regarding free seeds, we'll take it into consideration - thank you very much for that. Our Team wishes you all the best and hopes to see you back!

Hello Keith,

Thank you for leaving a feedback. As you informed us via email correspondence, your card doesn't have the 3-D Secure technology activated. This is an obligatory measure for card payments on our website. Our respected customers can easily find the information regarding all payment requirements on here: https://herbiesheadshop.com/payments.

Before proceeding with the payment again, contact your bank directly to find out if your card supports 3D-Secure verification codes and allows international transactions. Our payment system doesn't accept Government payment cards, American Express cards, Prepaid cards. When having trouble with payment, please, contact our online managers or fill in a claim form. You could also contact us via [email protected] or [email protected]. Our managers are always here for you, we hope your future purchases will go smoothly and wait to see you here again!

Hello Numbat45,

Thank you for the review, it's great to hear that you're happy with the delivery, we wish you best of luck with your hobby and hope to see you again soon

Hello That kiwiland guy,

Thank you for the feedback, it's great to hear that your order has arrived and that you're happy with our store, we wish you best of luck with your hobby and hope to see you again soon