Reviews
- Keith10 February 2022
- I can't place an order because my credit card isn't going through. I called my bank and it's not on their end. I tried calling customer support and no call back. Very frustrating.
2
Herbies Team 5 March 2022- Hello Keith,
Thank you for leaving a review. As you informed us via email, your card does not have 3-D Secure technology enabled. This is a mandatory measure for card payments on our site. Our respected customers can easily find information regarding all payment requirements here: https://herbiesheadshop.com/payments.
Before proceeding with the payment again, contact your bank directly to find out if your card supports 3D-Secure verification codes and allows international transactions. Our payment system does not accept government payment cards, American Express cards, or prepaid cards. If you have any payment issues, please contact our online managers or fill out a claim form. You can also contact us via [email protected] or [email protected]. Our managers are always here for you. We hope your future purchases go well and look forward to seeing you here again!
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- Mel15 January 2022
- OH MY GOD! I placed my order here in New Zealand on January 1st (New Year's Day), it would still have been New Year's Eve in Europe then. It arrived yesterday, January 14th. TWO WEEKS!!! Those of you who have never seen an atlas, New Zealand is further away than Australia and it arrived a week faster than any of these other reviews. I'm impressed! and labeled so you know what's what, some lovely rolling skins and I love the stickers. I won't say how or what it was packaged in, I don't want to make customs' job any easier, do I ;) I will take pictures and post reviews of the plants when they are finished. I might give 6 stars
2 Herbies Team 16 January 2022- Hello Mel, Thank you for the review and kind words. It is indeed great news that the order only took 2 weeks to reach you. We hope the product meets all expectations.
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- Carl4 November 2021
- Very smooth process excellent quality genetic selection definitely recommend herbs
2 Herbies Team 5 November 2021- Hello Carl, Thank you for the review, we wish you good luck in your hobby and hope to see you again soon.
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- will9289 October 2021
- Very quick and easy to work with
2 Herbies Team 9 October 2021- Hello Will928, Thanks for the review, we wish you good luck with your hobby and hope to see you again soon
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- Bgdaddee8 October 2021
- Fast and discreet shipping. Great customer support. Top company. Recommend this place.
2 Herbies Team 8 October 2021- Hello Bgdaddee, thank you for the review. We appreciate your feedback and are happy to hear about your positive experience. We look forward to seeing you again at Herbies!
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- J cook11 February 2021
- Great customer service made sure i was Took care of very well
2 Herbies Team 12 February 2021-
Hello J cook,
Thank you for your review and kind words, we are delighted to hear it!
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- JP Worldwide18 October 2020
- Great site and service!
2 Herbies Team 19 October 2020-
Hello JP Worldwide,
Thank you for your kind words, we are happy to hear it!
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- Tomthetank18 May 2020
- Excellent service as usual. Extra waiting time due to covid19. I would have gotten 5 stars but I would still feel like I got an autoflowering seed no matter what I chose. Great site and customer service. The seeds were also up to par with the best of the best strains.
2 Herbies Team 15 June 2020-
Thanks for the review, Tomthetank
If you mean an automatic gorilla glue, a bonus seed - that's a bonus seed for every purchase, but we also have photoperiod bonus seeds, just contact our chat assistants if you want to change them
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- bain16 February 2020
- ordered 20 seeds for 200 not one would come
2 Herbies Team 17 February 2020-
Hello Bain,
Thanks for the review.
We regret to hear that you experienced a poor germination rate with our seeds. Cannabis seeds are living biological material, and their ability to germinate can be affected by a wide range of external factors. SeedBanks guarantees that at least 70% of seeds—for example, 7 out of 10 or 2 out of 3—will germinate. For rare cases of germination below 70%, we have a complaint form.
If you plan to fill it out, we will be able to address this situation and resolve it at your convenience.
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- Mr Mike Willcox9 January 2019
- good helpful service
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