Reviews
- Tomthetank18 May 2020
- Excellent service as normall. Extra time waiting due to covid19. Would of got 5 stars but always seem to get a auto seed no matter what I pick. Great site and customer service. Seeds have been right up their with the best of the best strain also.
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Herbies Team 15 June 2020-
Thank you for the review, Tomthetank
If you mean an auto gorilla glue, bonus seed - it is a bonus seed for every purchase, but we have photoperiod bonus seeds too, just reach our chat assistants if you would change them
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- Liam16 May 2020
- Worse customer service iv ever experienced i wouldnt order from herbies if it was free been prommised that my seeds over £300 worth are on there way been getting told this for about 4 weeks ore more whilst waiting for this order i ordered from seedsman and the delivery was here in less than a week so postal being back logged aint the problem its herbies. Then to be prommised a refund within a few days ore less wich it aint happend yet and doesent look like it will i have all the proof and lies in emails and consultant chat if you order today you mynt be lucky and get your order for Christmas any body wants proof message me il be happy to send copys of the chat and emails come on herbies lets hear your excuses
2 Herbies Team 27 May 2020-
Dear Liam,
I regret to hear that you have faced such inconvenience with our service.
As a direct result of the COVID-19 situation, delivery times for postal and courier services have been affected negatively. We truly regret this situation.
However, the postal service is a third party, thus we we can not control their speed of work. We have packed and dispatched the parcel properly and on time, the delays has appeared during transportation.
The refund has been issued, the time it takes depends on a payment system you were using and your local bank.
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- bain16 February 2020
- ordered 20 seeds for 200 not one would come up
2 Herbies Team 17 February 2020-
Hello Bain,
Thank you for the review.
We regret to hear that you've faced bad germination ratio with our seeds. Cannabis seeds are live biological material and their ability to germinate can be affected by a wide range of external factors. SeedBanks have a guarantee that at least 70% of the seeds - for example, 7 out of 10 or 2 out of 3 will germinate. For a rare cases of below 70% germination we have a claim form.
If you'll consider filling it up, we'll be able to proceed with this situation and resolve it for your convenience.
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- S Polan30 October 2019
- Fast delivery, well packaged and no fuss. Seeds were in great condition and again well packaged.
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- Mr Mike Willcox9 January 2019
- good helpfull service
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- D’randa14 November 2023
- Great selection, great customer service. I’ve placed a few orders and had issues and herbies staff was beyond helpful with each order. 10/10 recommend.
1 Herbies Team 16 November 2023- Hello D’randa,
Thank you for the review, we are very happy to hear that you are satisfied with our customer service! We wish you all the best and hope to see you again soon
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- mcdan13 June 2023
- Decent seed selection but a pain in the ass to purchase. Payment methods offered are lacking.
1 Herbies Team 16 November 2023- Hello mcdan,
Thank you for your feedback. It's great to hear that you're satisfied with our selection. As for the payment methods - it is regretful to hear that you've faced this obstacle, we do however offer an instruction for each payment method at our Payments page to make the payment process easier for the customer. We are constantly working on improving our services, we would be really grateful if you could describe the faced issue in more details so that we could attend to it
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- Milan T.9 May 2023
- I will keep this short!
- The seeds always germinated for me.
- Each of them grew into a nice and healthy plant.
- Yield depends mostly on you, not the seed, and I am happy with it.
- Sativa and Indica both were of great quality and a perfect high.
- Will definitely continue to order here, since I never had a single issue and the seeds arrived stealthily!
Peace!
1 Herbies Team 3 November 2023- Hello Milan T!
Thank you for the review - we're happy to hear you have such a good experience with us :) Will be happy to see you back any time!
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- a9omaly20 October 2022
- First off, the UI on the website is definitely one of the more pleasant and user friendly interfaces out of most seedbanks online. Excellent job with communication and customer support as well. My seeds made it to India in 18 days with no hassle...even though things have tightened up at customs.
I know there's a possibility that not every single order I place will make it to me, but the fact that y'all guaranteed me a 100% refund/reship for such a case was amazing assurance, especially with me being a noob first time customer.
Yet to germ the seeds but I'm blown away by how swift and easy everything was, not to mention the freebies that you offer :)))
Will DEFINITELY be back for more, 5/5 stars. Amazing service, much appreciated <3
1 Herbies Team 1 November 2022- Hello,
Thank you for your review - we're happy to know that your experience with us has been this pleasant so far and hope our future cooperation will be even greater. We wish you good luck with your hobby and will be looking forward to seeing you in our store again :)
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- Kosovo Je Srbija7 July 2022
- I ordered again and then they took the seeds at customs. Herbies refunded me down to the last cent. Quite a fair shop. I will always order from them. If the seeds do not arrive, they will refund your money or send you seeds for free. Nothing bad can happen to you. 😉
1 Herbies Team 15 July 2022- Hello,
Thank you for sharing your story with us- it was indeed regretful to hear that your order was seized, but we're happy to help our customers in such situations and our guarantees are always honored. Although, I hope your next orders will go smoothly :)
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