Reviews
- C H20 May 2020
- Very stressful to use first the payment didn't go through then Sumone helped me after a week of trying to wait patiently. Then wait again to get the order and the tracking number didn't get one yet. So after 3 days I asked about it then I got one the next day. Then the order Spain didn't move for about 14 days was like mmmmm maybe because of covid-19 as I ask.... no now lost. So they said they sent it was like ok. Look at the reviews and this happens a lot. Then they were told they couldn't make it because it saw r out.. so I looked yes for one that's what I would like to have the most but the second one wasn't different size less or bigger. So I was told it was sold out and tried to sell me something else. Sill trying to figure this all out from April 10th to May 19th. SMH so frustrated...and yes I had them in the past and never this bad
-1
Herbies Team 22 July 2020-
Dear CH,
Thank you for your feedback. We're sorry to hear you've encountered some difficulties. We've implemented new payment systems to make the checkout process more convenient for our customers. Due to the current global situation, it's taking longer than usual to reach our customers. We've shipped duplicate orders, and they should have already reached you.
We hope to see you again soon!
-6 -
- G Johnson17 May 2020
- I waited almost 5 more weeks in Spain, I received a new order, I'm not sure if it will arrive either, they certainly are not rushing to make a reshipment. Beware of your order from the UK to London
-1 Herbies Team 4 June 2020-
Thanks for the reply,
Indeed, the COVID-19 situation is negatively affecting delivery services, so some packages have been delayed or even lost. At the same time, we ship every package on time, and we cannot affect delivery because the postal service is a third party and will replace the package if it is lost.
-2 -
- Customer12 May 2020
- I had a lost delivery that had been delivered according to tracking but no package was received and understandably the guys at Herbies were not responsible but went there to give me a bonus on my next order... quality service (Gabriel)
-1 Herbies Team 12 May 2020-
Good morning,
Thank you for your review, we are glad to know that you are satisfied with our service!
Respectfully, Herbies
0 -
- Ben P8 May 2020
- I ordered from Herbies because of the good reviews. Your prices are very reasonable. I will do another review after I receive it and it begins germinating.
-1 Herbies Team 12 May 2020-
Hello Ben,
Thank you for the review. We hope to hear from you soon!
0 -
- sadbuthappy4 May 2020
- thanks to everyone at herbies, I ordered seeds on April 15th, just received them, May 4th a long wait but only then to be expected really happy with the purchase thanks guys
-1 Herbies Team 5 May 2020-
Hello and thank you for your feedback. We regret the delay and thank you for your understanding.
0 -
- hconeil19571 May 2020
- I just love Herbies.. Have never had any problems, got some awesome genetics and really good germination and healthy plants every time... I can't hardly wait to get this last order germinated and in the ground... I always find so much hope for the future, after that "package" from Herbies arrives.. Planting a garden is an exercise in hope, and positive thinking... And dreaming about the harvest to come...
-1 Herbies Team 5 May 2020-
Good morning,
Thank you for the review and your kind words. We hope this performance will be even greater than before :)
Respectfully, Herbies
-1 -
- hconeil19571 May 2020
- I love herbs... I just received my third order and I can't wait to germinate them and get them in the ground! Shipping took a little longer, because of this covid pandemic, 22 days this time, around 14 days last year, but oh well. The quality of the plants I've grown from previous orders has been amazing! Some of the best cannabis I've ever had the chance to experience... Herbies is the only seed bank I even consider, when it comes to ordering seeds. I love the catalog, the pictures, and the generally detailed descriptions of the plants' qualities and specifics...
-1 Herbies Team 5 May 2020-
Good morning,
Thank you for your feedback. Unfortunately, we are experiencing delivery delays due to the global situation. We are doing everything in our power to make the entire process more comfortable for our customers.
We wish you good luck in your hobby and look forward to your feedback on this variety!
Respectfully, Herbies
-1 -
- scottb7325 April 2020
- I always used Herbies when I lived in Scotland, now I am in Canada and have started using Herbies again. I have NEVER had any delivery issues or problems with seeds purchased from Herbies in Scotland, I was waiting for my first delivery to Canada and I do not expect any problems.
-1 Herbies Team 27 April 2020-
Hello Scott,
Thank you so much for your kind words and sharing your experience with us. We hope to see you again soon!
-1 -
- Chris Edwards8 August 2020
- Herbies has excellent service. My order got lost in the mail, so they sent me a duplicate. I ended up getting both packages and I'm glad I did. Would give 5 stars, but some of the seeds are very, very small. I'll update in the future depending on whether they germinate or not.
-2 Herbies Team 10 August 2020-
Hi Chris,
Thanks for the review. Seeds are living biological material, so they may vary in shape and color, so please try them; their appearance shouldn't affect their germination capacity. We look forward to your update, thank you!
-2 -
- Randall Dison24 June 2020
- Feeling better. Customer service contacted me again. They sent a replica of my order with free beans. I hope my order arrives this time.
-2 Herbies Team 24 June 2020-
Hello Randall Dison,
Thank you for the review. We're sorry your original order was lost in transit, but don't worry, we're already sending a replacement with some bonus seeds for your wait. We hope it reaches you soon.
-3 -
- 5 838 ratings
- 4 38 ratings
- 3 8 ratings
- 2 5 ratings
- 1 26 ratings