Reviews
- Abel5 August 2020
- I just received the mines I'm so glad I found this site where I live in California. It came fast I'm so happy They came. Especially during this Covid 19. There was no big delay at all. 5 stars
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Herbies Team 5 August 2020-
Hello Abel,
Thank you for your feedback. We are truly encouraged to know that despite the COVID-19 delivery delays, you are satisfied with our service and products. We hope to see you again soon!
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- John18 July 2020
- My shipment was supposed to arrive in three weeks. But it took 9, I'll keep that in mind! ,!!!
-1 Herbies Team 23 July 2020-
Hello John,
Please accept our sincere apologies for the delay, as the COVID-19 situation is negatively impacting the postal service's work speed. We regret this issue has occurred, and we assure you that it was never our intention to keep you waiting.
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- Marv1 July 2020
- It's taking a while with the pandemic, but Herbies is doing what needs to be done. Always a pleasure.
-1 Herbies Team 24 July 2020-
Hi Marv,
Thank you for your review, it's really encouraging to know that you are satisfied with our service. We hope to see you again soon!
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- Bill7129 May 2020
- I will never order from them again it's been over a month and still no seeds now I have to wait longer as they are out of stock of what I ordered should have stayed with the other company I was ordering from I always received my order without delay they will not refund my money it's such a shame I've heard a lot of good things about the herbs but my experience is never again hell
-1 Herbies Team 29 May 2020- Hello Bill,
Thank you for the review. We regret that this issue has occurred, please be assured that we will resolve it soon for your benefit.
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- C H20 May 2020
- Very stressful to use first the payment didn't go through then Sumone helped me after a week of trying to wait patiently. Then wait again to get the order and the tracking number didn't get one yet. So after 3 days I asked about it then I got one the next day. Then the order Spain didn't move for about 14 days was like mmmmm maybe because of covid-19 as I ask.... no now lost. So they said they sent it was like ok. Look at the reviews and this happens a lot. Then they were told they couldn't make it because it saw r out.. so I looked yes for one that's what I would like to have the most but the second one wasn't different size less or bigger. So I was told it was sold out and tried to sell me something else. Sill trying to figure this all out from April 10th to May 19th. SMH so frustrated...and yes I had them in the past and never this bad
-1 Herbies Team 22 July 2020-
Dear CH,
Thank you for your feedback. We're sorry to hear you've encountered some difficulties. We've implemented new payment systems to make the checkout process more convenient for our customers. Due to the current global situation, it's taking longer than usual to reach our customers. We've shipped duplicate orders, and they should have already reached you.
We hope to see you again soon!
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- G Johnson17 May 2020
- I waited almost 5 more weeks in Spain, I received a new order, I'm not sure if it will arrive either, they certainly are not rushing to make a reshipment. Beware of your order from the UK to London
-1 Herbies Team 4 June 2020-
Thanks for the reply,
Indeed, the COVID-19 situation is negatively affecting delivery services, so some packages have been delayed or even lost. At the same time, we ship every package on time, and we cannot affect delivery because the postal service is a third party and will replace the package if it is lost.
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- Customer12 May 2020
- I had a lost delivery that had been delivered according to tracking but no package was received and understandably the guys at Herbies were not responsible but went there to give me a bonus on my next order... quality service (Gabriel)
-1 Herbies Team 12 May 2020-
Good morning,
Thank you for your review, we are glad to know that you are satisfied with our service!
Respectfully, Herbies
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- Ben P8 May 2020
- I ordered from Herbies because of the good reviews. Your prices are very reasonable. I will do another review after I receive it and it begins germinating.
-1 Herbies Team 12 May 2020-
Hello Ben,
Thank you for the review. We hope to hear from you soon!
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- sadbuthappy4 May 2020
- thanks to everyone at herbies, I ordered seeds on April 15th, just received them, May 4th a long wait but only then to be expected really happy with the purchase thanks guys
-1 Herbies Team 5 May 2020-
Hello and thank you for your feedback. We regret the delay and thank you for your understanding.
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- hconeil19571 May 2020
- I just love Herbies.. Have never had any problems, got some awesome genetics and really good germination and healthy plants every time... I can't hardly wait to get this last order germinated and in the ground... I always find so much hope for the future, after that "package" from Herbies arrives.. Planting a garden is an exercise in hope, and positive thinking... And dreaming about the harvest to come...
-1 Herbies Team 5 May 2020-
Good morning,
Thank you for the review and your kind words. We hope this performance will be even greater than before :)
Respectfully, Herbies
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