Reviews
- Daniel23 September 2020
- I placed my order on the 13th of sept., paid, and recieved on the 22nd. Super fast shipping considering i live in USA. Customer service walked me through the payment process, very friendly! This is my first time ordering, but if all goes well with my order strains & sprouting, i will defffinetly order with Herbies again! Ive found my new seed bank!
-thanks
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Herbies Team 23 September 2020-
Hi Daniel,
Thank you for your review and kind words, we are really happy to hear that you are satisfied with our service and products, and we hope to see you again soon!
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- J18 September 2020
- Top notch and very professional. Amazing customer service and very responsive!! I had two deliveries that made it through and their selection as well as prices cannot be beat. Thank you for being so awesome, Herbies!
1 Herbies Team 18 September 2020-
Hello j,
Thank you for your feedback on our store and your kind words, it is a real pleasure to have feedback from a happy customer!
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- B619 September 2020
- The website is as good as any. Have not recieved my order yet, but I see it made its way to the US.
After reading the reviews, it seems like a lot of your negatives involve shipping. Heres my thoughts on that. Spain is becoming the next Amsterdam for weed. I would not doubt that the stoners who work the post office your product goes through, know your packaging methods. Since a lot of your negative reviews involved packages lost in Spain, that would be the place they would get pinched. I never hear of you shipments getting snagged by customs anymore so that my thought. Just saying......
1 Herbies Team 9 September 2020-
Hello B61,
Thank you for your feedback and kind words. It is true that the COVID-19 situation has negatively affected the work of the postal services. We are aware of the problem and are working to implement new delivery methods, but currently the postal service remains the only available delivery option.
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- Greg26 August 2020
- Hi from Canada, I give Herbies 5 stars because I think they have awesome customer service. My shipment got lost in the mail and didn't show up, so I contacted Herbies and no questions asked, they sent my order back to me, even with all the shit going on in the world, they got it to me pretty fast. They gave me the service like Herbies and the person I dealt with, his name is Vincente, awesome guy, got back to me right away and took care of things for me. Fast, once the girls are up and running, I'll send some pictures and give another review. My personal opinion is if you're looking for seeds, looking for Herbies, you won't be disappointed and they had the breeds I was looking for, unlike the others. Happy smiling Canadian
1 Herbies Team 26 August 2020-
Hello Greg,
Thank you very much for your feedback, we are really happy to hear that you found us a reliable partner to do business with. We look forward to seeing you again at Herbies!
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- Johnny Appleseed13 August 2020
- Finally arrived. Took 2 1/2 months. Ordered 3 grandaddy purps. 2 out of the 3 grandaddy purps didn’t germinate. On To the last one. Let’s hope it does. Otherwise it was all for nothing. One plus is they did send 2 auto gorillas and 1 auto purp with my order. So I guess autos it is.
1 Herbies Team 13 August 2020-
Hello Johnny,
Thank you for your feedback. We regret that 2 out of 3 seeds in a pack did not germinate. It is impossible to guarantee 100% germination as seeds are living biological material and can be affected by a wide range of external factors, however we do have a guarantee. The germination rate you experienced was below the guaranteed level, and we have already contacted you to resolve the issue.
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- Hubbabubba20019 August 2020
- Have been sitting on this a while as maybe thought its something I did, but not changed a thing.
Bought 2 mix seedstockers @€15 each,autoflower seeds and got real problems. Some not germinated and when they have there a mess! Same seeds/ strains from seedstockers where awesome but theses are and were unfortunately disastrous. How can same strains from same breeder but from a different supplier be so bad?? As mich has I am very fond of herbies and would normally recommend them, these are giving me serious doubts! Sad results. Sorry
1 Herbies Team 13 August 2020-
Hello Hubbabubba2001,
Thank you for your feedback. We're sorry to hear that these seeds didn't work well. Seeds are living biological material, and their ability to germinate can be affected by a wide range of external factors, so it would be impossible to guarantee 100% germination every time. But don't worry, as we guarantee at least a 70% germination rate, and we've already contacted you via email to resolve the issue.
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- Levi J.2 August 2020
- herbies may have some of if not the best customer support i've encountered. Readily available, accessible (my anxiety makes phone calls awful, so the chat system is incredibly helpful), and they answered to and fixed any issues I had. My package ended up being marked as lost, and they sent a replacement free of charge. i blame delays in shipping due to current world events, rather than herbies, but it was well worth the wait. they arrived! I chose the stealth shipping option, and while I won't expose herbies secrets, I will say it was clever on their part!
Along with their freebie policy, I can't see myself using another seedbank soon. Thank you herbies team!
1 Herbies Team 3 August 2020-
Hello Levi J,
Thank you so much for your review and kind words, it's really encouraging to know that you think that way. Thank you for choosing us to deal with, and please visit us again soon!
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- Hubbabubba200110 July 2020
- You cant fault Herbies really. Been ordering seeds from various companies but the prices were off putting! I was looking for a mix pack for a mystery garden and WOW!!! Herbies hit the mark with a great offer! On top of that I then had other freebies, was just getting better! Anyone looking, dont bother with other banks cos Herbies as it all. Would be shocked if it let you down. Helpline good, especiall8'Alice' and all in all am buzzing. Wont even look at other sites now. Herbies is my fix!!👌
1 Herbies Team 24 July 2020-
Hello Hubbabubba,
Thank you for the reply and your kind words, we really happy to hear that you find our service convenient and hope to see you again soon!
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- Suzanne L20 June 2020
- I was very happy with my order once it arrived. I will definitely be ordering again. Thanks Herbies Seeds.
1 Herbies Team 24 June 2020-
Hello Suzanne L,
Thank you for your review and kind words. We hope to see you again soon!
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- Jerome27 May 2020
- I ordered 2 months ago and still no product 🤦🏿♂️
1 Herbies Team 12 June 2020-
Hello Jerome,
We regret to hear that. It is possible that your order was lost in transit, please reach us in the chat at our website or via email and we will resolve this issue with no delay.
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