Reviews
- Fileeepo11 February 2021
- I've used Herbies for several years now with no problems. Hard to know why 2021 has turned out to be so problematic. Is it Covid or the UK now being outside the EU . Still waiting on a delivery placed and processed and tracked in Spain over 3 weeks ago.
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Herbies Team 12 February 2021-
Hello Fileeepo,
Thank you for your feedback. It's true that COVID-19 and the UK's exit from the EU have negatively affected delivery times, but don't worry - we offer a replacement guarantee for lost packages and have already contacted you about this.
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- Emilia15 January 2021
- Very professional, and quick responses. I had a confirmed customs confiscation and had issues resolved the next day. Resent and and received my package. Thx you so much
1 Herbies Team 17 January 2021-
Hello Emilie,
Thank you for your feedback, we are glad to know that you find our service convenient. We hope your order arrives soon.
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- Christophermadriga6 November 2020
- Ive been a customer over 5 years best customer service ive seen for any company 5 star they are always thanking me for being there customer and always find a way to hook me up with FREE seeds they have amazing promotions going on . I appreciate herbies im a customer for life and recommend you buy as many of these super danky quality seeds at the lowest prices anywhere right now before i buy them all lol seriously though there customer service and overall prices and quality of the products 5 star 5 star!!!
1 Herbies Team 6 November 2020-
Hello Christophermadriga,
Thank you very much for your review and kind words, we are very encouraged to know that over these 5 years you are satisfied and happy with our service and products, it means a lot to us. We wish you good luck in your hobby and hope to see you again soon!
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- dac01823 September 2020
- Super fast shipping to USA, 11 days from payment to recieving order. Friendly customer service, helped walk me through payment process.
This is my first time ordering from Herbies but as long as strains are right and germination goes well this will be my #1 seed bank!
Ill keep yall updated.
Thanks
1 Herbies Team 23 September 2020-
Hello dac018,
Thank you for your review of our store, we are delighted to hear that you are satisfied with our service and products, and we look forward to seeing you again soon at Herbies!
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- Daniel23 September 2020
- I placed my order on the 13th of sept., paid, and recieved on the 22nd. Super fast shipping considering i live in USA. Customer service walked me through the payment process, very friendly! This is my first time ordering, but if all goes well with my order strains & sprouting, i will defffinetly order with Herbies again! Ive found my new seed bank!
-thanks
1 Herbies Team 23 September 2020-
Hi Daniel,
Thank you for your review and kind words, we are really happy to hear that you are satisfied with our service and products, and we hope to see you again soon!
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- J18 September 2020
- Top notch and very professional. Amazing customer service and very responsive!! I had two deliveries that made it through and their selection as well as prices cannot be beat. Thank you for being so awesome, Herbies!
1 Herbies Team 18 September 2020-
Hello j,
Thank you for your feedback on our store and your kind words, it is a real pleasure to have feedback from a happy customer!
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- B619 September 2020
- The website is as good as any. Have not recieved my order yet, but I see it made its way to the US.
After reading the reviews, it seems like a lot of your negatives involve shipping. Heres my thoughts on that. Spain is becoming the next Amsterdam for weed. I would not doubt that the stoners who work the post office your product goes through, know your packaging methods. Since a lot of your negative reviews involved packages lost in Spain, that would be the place they would get pinched. I never hear of you shipments getting snagged by customs anymore so that my thought. Just saying......
1 Herbies Team 9 September 2020-
Hello B61,
Thank you for your feedback and kind words. It is true that the COVID-19 situation has negatively affected the work of the postal services. We are aware of the problem and are working to implement new delivery methods, but currently the postal service remains the only available delivery option.
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- Greg26 August 2020
- Hi from Canada, I give Herbies 5 stars because I think they have awesome customer service. My shipment got lost in the mail and didn't show up, so I contacted Herbies and no questions asked, they sent my order back to me, even with all the shit going on in the world, they got it to me pretty fast. They gave me the service like Herbies and the person I dealt with, his name is Vincente, awesome guy, got back to me right away and took care of things for me. Fast, once the girls are up and running, I'll send some pictures and give another review. My personal opinion is if you're looking for seeds, looking for Herbies, you won't be disappointed and they had the breeds I was looking for, unlike the others. Happy smiling Canadian
1 Herbies Team 26 August 2020-
Hello Greg,
Thank you very much for your feedback, we are really happy to hear that you found us a reliable partner to do business with. We look forward to seeing you again at Herbies!
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- Johnny Appleseed13 August 2020
- Finally arrived. Took 2 1/2 months. Ordered 3 grandaddy purps. 2 out of the 3 grandaddy purps didn’t germinate. On To the last one. Let’s hope it does. Otherwise it was all for nothing. One plus is they did send 2 auto gorillas and 1 auto purp with my order. So I guess autos it is.
1 Herbies Team 13 August 2020-
Hello Johnny,
Thank you for your feedback. We regret that 2 out of 3 seeds in a pack did not germinate. It is impossible to guarantee 100% germination as seeds are living biological material and can be affected by a wide range of external factors, however we do have a guarantee. The germination rate you experienced was below the guaranteed level, and we have already contacted you to resolve the issue.
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- Hubbabubba20019 August 2020
- Have been sitting on this a while as maybe thought its something I did, but not changed a thing.
Bought 2 mix seedstockers @€15 each,autoflower seeds and got real problems. Some not germinated and when they have there a mess! Same seeds/ strains from seedstockers where awesome but theses are and were unfortunately disastrous. How can same strains from same breeder but from a different supplier be so bad?? As mich has I am very fond of herbies and would normally recommend them, these are giving me serious doubts! Sad results. Sorry
1 Herbies Team 13 August 2020-
Hello Hubbabubba2001,
Thank you for your feedback. We're sorry to hear that these seeds didn't work well. Seeds are living biological material, and their ability to germinate can be affected by a wide range of external factors, so it would be impossible to guarantee 100% germination every time. But don't worry, as we guarantee at least a 70% germination rate, and we've already contacted you via email to resolve the issue.
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