Reviews
- Liam16 May 2020
- Worse customer service iv ever experienced i wouldnt order from herbies if it was free been prommised that my seeds over £300 worth are on there way been getting told this for about 4 weeks ore more whilst waiting for this order i ordered from seedsman and the delivery was here in less than a week so postal being back logged aint the problem its herbies. Then to be prommised a refund within a few days ore less wich it aint happend yet and doesent look like it will i have all the proof and lies in emails and consultant chat if you order today you mynt be lucky and get your order for Christmas any body wants proof message me il be happy to send copys of the chat and emails come on herbies lets hear your excuses
1
Herbies Team 27 May 2020-
Dear Liam,
I am sorry to hear that you experienced such inconvenience with our service.
As a direct result of the COVID-19 situation, postal and courier delivery times have been negatively affected. We sincerely regret this situation.
However, the postal service is a third party, so we cannot control their speed of work. We packed and shipped the package properly and on time, but there were delays during transportation.
The refund has been processed, the time it takes depends on the payment system you used and your local bank.
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- Swill17 April 2020
- The best customer service I have dealt with, got everything figured out it no time.
1
Herbies Team 17 April 2020-
Good morning,
Thank you for your kind words, we are glad to know that you are satisfied with our service. We hope to see you again soon!
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- Jack14 February 2020
- I usually like to order by cc or flow rate for ease of shearing. I had my eye on a selection of female seeds. I usually order reg seeds from US breeders as the feminized ones are very expensive. But as others have mentioned, ordering from overseas comes with risks. Female seeds didn't accept US issued cc's so they recommended Herbies. Glad they did! Ended up buying with Bitcoin. Very professional and super efficient company. I sent a few too many coins and the service they use actually returned the excess... I wasn't expecting that... Nice surprise. I haven't received the pack yet (ordered today) but I have no doubt I will judging by the reviews and my experience so far... Well done Herbies... Order with confidence.
1
Herbies Team 14 February 2020-
Hello Jack,
Thank you for your kind words. We are glad to hear that you find our service convenient and hope to see you again soon!
-1 -
- That guy23 January 2020
- Emilia and the rest of the staff were great. I had to talk to them all day with no idea what I was doing with the ordering process. I love the selection. I will be back for more.
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- mrtssvr31 January 2019
- Best seller thank you.
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- ASH22 January 2019
- Top Guys! Cannot fault the service!! If only we could get free delivery too!! ;) ;)
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- Jon Whittle21 November 2018
- Quick ... discreet ... quality
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- MERVIN KELLY19 October 2018
- Love this company to rated seeds and would and have told my mates to only buy of herbies for quailty and price, no where else can come close in my eyes.
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- Charlie25 August 2018
- Excellent service.
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- Linda Hack27 June 2018
- I’ve used this company 4 times and will continue to use . . . From order to delivery I cannot complain. . . Very happy buyer
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