Reviews

ALICE THANK YOU FOR ALL YOUR HELP. ALICE IS A VERY POLITE CUSTOMER SERVICE REP. SHE SPENT A VERY LONG TIME HELPING ME WITH MY PROBLEM. 5 STARS FOR ALICE. THANK YOU AGAIN ALICE.

Mark helped with a question I had.
Very quick response.
Thank You Mark for your help.

Great product, price and especially customer service. I'm in the USA and understand the potential for "lost" packages. 3rd yearly order and it finally happened. Thats when I found how good Herbies customer service really is. Quick comunication and resoloution. Replacement shipped and recieved in 9 days, no charge. That is impressive, THANKS folks. As to the product, I've 50 years experiance doing this, strictly personal use. Extreemly viable seeds, healthy plants and very accurate discription of end result. As long as I'm above ground and they're in bussiness I'm a customer.

Great web site! Probably the largest selection I have seen. Very responsive staff, excellent at getting back to the customers. However, I never received my product. Just a letter from USA customs letting me know it was confiscated in New York.

Herbies did their job, as well as US customs......... customs just did it better. Still a great company.

Regards

USA

great site just need to turn down the 24/7 support popping up every new page you go on

First of all, Thank you HS, i have had 1 seed issue in the past and you guy made it right! i have shopped elsewhere "big mistake" you have the most comprehensive shipping and website program!

long time customer.

Order from Herbie's during the Holiday. I am in the States and I sent Cash... Talk about Nervous, Scared and Freaked Out!!!! Soon as my anxiety kicked in Herbie's sent me a tracking number. I got everything they said now I am going to wait on my babies and buy more from Herbie's.

This is my first time using herbies and I highly recommend this website. Absolute best customer service I’ve ever received just about anywhere. If you have any questions or concerns the staff at herbies is more than happy to accommodate them. I was more than thrilled to find out I was able to communicate with an actual human about my questions instead of a robot which never gives you the answer you’re looking for. Looking forward to my order getting here and to be a new customer of this organization, two thumbs up 👍🏽👍🏽😎

I’ve used Herbies for nearly 7 years now. I have to say that I’ve been thoroughly impressed with the professionalism of this company. I always receive my order, and in perfect condition and have never had an issue in multiple orders. There’s usually original breeder packs and the ones that are not in them are nicely labeled and packaged. Great job guys and thanks for being there for us U.S customers. Very Reliable!

i was very happy with my order , how it arrived , and how much free stuff that came with it !!!! great experience !!!! awesome website!!!