Reviews
- Compo8 July 2020
- Fast delivery and good communication
Thanks
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Herbies Team 9 July 2020-
Hello Compo,
Thank you for your feedback, we are happy to hear it!
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- Jnoling6 July 2020
- Great company, bought from them several times and will do so again, the staff go above and beyond to get you your order, thank you!!!!!
0 Herbies Team 9 July 2020-
Hello Jnoling,
Thank you for the review and your kind words, we are glad to hear it!
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- Randall Dison1 July 2020
- Satisfied
0 Herbies Team 24 July 2020-
Hello Randall Dison,
Thanks for the review, it's really nice to know you're happy with our shop. And the pictures are beautiful too!
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- Randall Dison1 July 2020
- Herbies customer service is awesome. They got right back with me every time I had a question . It took quite a while for my order to arrive , but it finally got here. The vivid 19 had slot to do with it I'm sure. Thanks guys.
0 Herbies Team 24 July 2020-
Hello Randall Dison,
Thank you for your kind words, it's really nice to hear that you are satisfied with our service. Please visit us again!
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- Marley One30 June 2020
- Love Herbies! What a bunch of great people.. customer for a long time, will continue! Thanks for replacing my order, not once, but twice! Because, of the world crisis and Covid you guys are great, thanks for the extras 🤙🤘
0 Herbies Team 25 July 2020-
Hello Marley One,
Thank you for your kind words! We regret that this issue of lost orders has arisen, and the least we can do is ensure that you receive your order. It is very encouraging for us to know that you are satisfied with how the issue was resolved and that you are giving us an excellent review despite the inconvenience of delivery. We hope to see you again soon!
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- scottb7330 June 2020
- I have ordered from Herbies in the past when I lived in the UK and never had any problems, after moving to Canada I tried a more local seed bank which was a mistake. I have ordered from Herbies everywhere I have received my orders. I will stick with Herbies as I can honestly say they are the only seed bank I have used without any problems.
0 Herbies Team 25 July 2020-
Hello Scottb,
Thank you for your review. It is true that delivery times have increased due to the COVID-19 situation, however, we are still shipping and providing guarantees. It is encouraging to hear that you find a convenient store to deal with, and we hope to see you again soon.
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- Don perry29 June 2020
- This is a store I will forever spend my money with always good quality and quality customer service also any problem always get it sorted. Thanks to herbies quality seeds and services never fails. God bless
0 Herbies Team 25 July 2020-
Hello Don Perry,
Thank you for the review and your kind words. Our main goal is to provide a good level of service, and it is very encouraging that you are satisfied with our service. We hope to see you again soon at Herbies!
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- John Sullivan28 June 2020
- Love Herbies, been buying from here for years and I am never disappointed. Top notch products and customer service.
0 Herbies Team 25 July 2020-
Hello John Sullivan,
Thank you for the review, it's really nice to hear that you think this way and are satisfied with our service. We hope to see you again soon!
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- KK26 June 2020
- I have been dealing with Herbies for about ten years now and I have to say I have never found such an organized and meticulous seed company on the web... right down to the fact that they have their own compliance department to oversee and manage. problem...... What other company has that..!!?? If there is a problem with an order they are addressed immediately with emails and online chat. I have not been disappointed at all, as I have been disappointed buying from other companies. I had a small problem with an order and it was rectified within 48 hours. A real credit to the industry
0 Herbies Team 25 July 2020-
Hello KK,
Thank you for your excellent review. We have a compliance department to resolve any issues that may arise in order to provide our customers with the best service and a quick response to their needs. It's great to hear that you are satisfied with our work and service. We hope to see you again soon!
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- Kam26 June 2020
- Hi there, I've been shopping with Herbies for the past ten years and I have to say there is no other seed distributor with their level of expertness and professionalism. Really they are top notch, and after slight mix up it was all rectified within 48 hours due to their own COMPLIANCE department to resolve the matter.
You can speak to someone anytime of the day as they are great with customer service. Just check out all the reviews left on here. It just can't be me ..!!??
I will continue to use Herbies in the future as Ive been round h block a few times and have to say hands Herbies bets them all.
And all the masses of freebies given you just can't go wrong.
0 Herbies Team 25 July 2020-
Hello Kam,
Thank you for the reply. We are really grateful to you for your kind words, and it is really encouraging for us to hear that you're happy with our service and compliance department work. We hope to see you again at Herbies soon!
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