Reviews
- AV29 May 2020
- - Top-quality seeds
- Great service
- Fast and discreet shipping
0Herbies Team
29 May 2020-
Hello AV,
Thank you for your review, we are delighted that you are satisfied with our service and products. We hope to see you again soon!
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- Manny Fresh29 May 2020
- Had a mix up in labels on my order, customer service was beyond helpful and issue was taken care of plus they offered me some free seeds Now that's what I call customer service. They responded quickly Everytime.
0Herbies Team
12 June 2020-
Hello Manny,
Thank you for your review. We are sorry that this label mess up happened, and we are glad to hear that you are happy with how it was resolved. We hope to see you again at Herbies soon!
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- ChobuhGrower27 May 2020
- It’s a great service I will continue
0Herbies Team
12 June 2020-
Thank you for your kind words, ChobuhGrower, we are happy to hear that!
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- Jerome27 May 2020
- I ordered 2 months ago and still no product 🤦🏿♂️
0Herbies Team
12 June 2020-
Hello Jerome,
We regret to hear that. It is possible that your order was lost in transit, please reach us in the chat at our website or via email and we will resolve this issue with no delay.
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- Floridaman25 May 2020
- Got my seeds, way cheaper the ILGM, but slow boat shipping for sure.
+Stickers and free seeds
+Good selection
+Well priced
-Shipping speed
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- Zsolt25 May 2020
- Good.
0Herbies Team
12 June 2020-
Thank you for sharing your opinion, Zsolt, we hope to see you again soon
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- Dave20 May 2020
- Had some issues with postage, but spoke to a representative who was very understanding and helpful. I am definitely going to keep using Herbies, just for the peace of mind that they're gonna look after me all the way!
0Herbies Team
15 June 2020-
Hello Dave,
We're sorry these issues occurred, and it's good to know you're happy with how they were resolved. We hope to see you again soon!
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- Ricky Hartzog18 May 2020
- Great prices
0Herbies Team
15 June 2020-
Thank you for your review, Ricky Hartzog
We are happy that you find our prices convenient and hope to see you again soon!
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- Doc16 May 2020
- Everything went wrong, but I'm still giving them 5 stars. The credit card charged us twice, due to an ordering error. Then the shipment got lost, but after 30 days, it was resent and arrived a few weeks later (with an added bonus included.) I sprouted four of the six and they all sprouted, so it was off to the new potting soil to start their growth in the south-facing window. Within two days, they were pushing and pulling up to the limited amount of sunlight available. This was bad, as they were getting "leggy," so I tried indoor fluorescent lighting. The grow light I ordered a month earlier still hadn't arrived, so that's all I had. Long story short, I tried replanting the sensitive little things, switched from RO water to bottled water, and now they're all dead. So I've germinated the last two and I'm hoping that with new soil, water, and a grow light, things will be different. What I want customers to know is that the customer service here is awesome. Alice, Eva, and the others are outstanding at their work. Gabriel in the compliance department, who I was sent to when I had a question about using RO water, is exceptional! He tried to help as much as possible, looking at pictures of my soil without plants and offering advice. The seeds seemed to be very good, at least initially, so I can't fault the suppliers. And the growing information on the website is very clear and well-researched! I don't know if I'll order seeds again, but if I do, it will be from Herbies.
0Herbies Team
3 June 2020-
Good morning,
Thank you for taking the time to write this review.
Indeed, sometimes things can go wrong, but we're always happy to help you in any way we can. It's really nice to know that you feel this way about our service and our managers. We wish you good luck with your hobby and hope to see you again at Herbies!
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- hconeil19571 May 2020
- I love Herbies.. I've never had any problems, I have awesome genetics, very good germination and healthy plants every time. So much hope for the future, after the arrival of this "package" of Herbies.. Planting a garden is an exercise in hope, and positive thinking...
0Herbies Team
5 May 2020-
Good morning!
Thank you for your feedback. We hope you enjoy the whole process and find the rewards great at the end.
Respectfully, Herbies
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