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Dana Benton

2 June 2020
- My first order was as made at the beginning of virus lock down in the US. I received my order in 21/2 weeks. Thanks for the service Herbies.
0
Herbies Team

11 June 2020
- Hello Dana,
  
  Thank you for your feedback. We regret the delay, but it's good to know that you find our service convenient despite it. We wish you good luck with your hobby and hope to see you again soon!
0
Steve

2 June 2020
- I have never ever experienced customer service like this in my life with an online store. I had a mix up in an order and it was sorted very professionally and fast. I Dealt with two separate employees in the claims department and both were amazing. My order was sorted out and i was even issued extra seeds.
  
  Up till this year i have used a wide range of online stores for seeds. I will now only use herbies. The seeds are always in excellent condition and my experience with the staff was truly inspiring.
0
Herbies Team

11 June 2020
- Hello Steve,
  Thank you for your sincere review. We are doing our best to provide our customers with proper service and all the assistance that they might require, and really glad to know that you feel happy about our service. We wish you best of luck in your hobby and hope to see you again soon!
0
Coughfee420

1 June 2020
- Got my product in quickly will be ordering again
0
Herbies Team

11 June 2020
- Hello Coughfee,
  
  Thank you for your kind words! We hope to see you again soon.
0
Iztheganish

30 May 2020
- Excellent customer service!
  Never have I ever experienced such a service minded costumer service.
  Great seeds! First delivery was stopped by customs during strickt covid rules.. They sent new ones and they even added bonus seeds!
  I have ordered 3 times from Herbies earlier and they have always delivered great and true
  genetics.
  Germination rate has always been 100%.!
  I will stay loyal to herbies for my seed needs!
0
Herbies Team

11 June 2020
- Hello Iztheganish,
  
  Thank you for your kind words, we are so happy that you feel this way about our service and products and hope to see you again soon!
0
Bob

30 May 2020
- Herbie's and their Compliance Department are top notch. Seeds were delivered within a couple of weeks. I had to order from a couple other shops to get all the strains I needed and it's been over a month and still no sign from them.
  
  I had an issue with germination from a highly rated auto breeder that I will not mention. The breeder did not back their viability with Herbies, but after review of the situation from Herbie's Compliance Department they personally offered to replace the faulty seeds from other seeds of other breeders. Top rate organization! Highly recommended. Will order from Herbies again.
0
Herbies Team

12 June 2020
- Hello Bob,
  
  Thank you very much for your review. We are doing our best to provide a proper service level and it is very important for us to know that you're happy with both our service and the product. We will always be happy to see you at Herbies!
0
AV

29 May 2020
- - Top-quality seeds
  - Great service
  - Fast and discreet shipping
0
Herbies Team

29 May 2020
- Hello AV,
  
  Thank you for your review, we are delighted that you are satisfied with our service and products. We hope to see you again soon!
0
Manny Fresh

29 May 2020
- Had a mix up in labels on my order, customer service was beyond helpful and issue was taken care of plus they offered me some free seeds Now that's what I call customer service. They responded quickly Everytime.
0
Herbies Team

12 June 2020
- Hello Manny,
  
  Thank you for your review. We are sorry that this label mess up happened, and we are glad to hear that you are happy with how it was resolved. We hope to see you again at Herbies soon!
0
Jerome

27 May 2020
- I ordered 2 months ago and still no product 🤦🏿‍♂️
0
Herbies Team

12 June 2020
- Hello Jerome,
  
  We regret to hear that. It is possible that your order was lost in transit, please reach us in the chat at our website or via email and we will resolve this issue with no delay.
1
ChobuhGrower

27 May 2020
- It’s a great service I will continue
0
Herbies Team

12 June 2020
- Thank you for your kind words, ChobuhGrower, we are happy to hear that!
0
Zsolt

25 May 2020
- Good.
0
Herbies Team

12 June 2020
- Thank you for sharing your opinion, Zsolt, we hope to see you again soon
0

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