Reviews
- Keithdee197410 April 2020
- I ordered from Herbies over 5 years ago, shipped to the US and was never disappointed until they stopped taking credit cards. I decided I wanted to start my grow again and was nervous about whether or not they would be more like the same old Herbies. They are now accepting credit cards again. It took 15 days for my seeds to get here "nowhere near the 8 days it took me to get them. But considering what is going on with COVID 19, I don't blame them on that one. I will always recommend Herbies headshop to all my growing friends. Seeds always germinate and have never had a bad experience with Herbies. Thank you Herbies Head Shop for being the great place you are.
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Herbies Team 10 April 2020-
Hello Keith,
Thank you for your kind words, we are glad to know that you are satisfied with our service. We hope to see you again soon!
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- C.c.9 April 2020
- Great website! Courteous, prompt.fast delivery.excellant
Products.great packaging too.able to ask questions to a nice person over the phone.thanks herbies will definitely order again.
0 Herbies Team 20 April 2020-
Good morning,
Thank you for your feedback.
We are glad to know that your experience with us was pleasant. We look forward to seeing you soon!
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- Irma and Aaron8 April 2020
- I've went thru Herbie's sence 2010 and have had wonderful outcomes going thru thr company. Thank you for being a good company and making sure we're happy.
0 Herbies Team 20 April 2020-
Hello Irma and Aaron,
We're glad you're satisfied with our services and appreciate your continued service. We look forward to seeing you again soon at Herbies!
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- Doug Stone28 March 2020
- Herbie’s is the best hands down. Best selection and prices. Excellent customer service. Smart stealth shipping and only 10 days from order to arrival in U.S.
They even sent me a few extra beans. Can’t beat Herbie’s. Not even close
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- Michael23 March 2020
- Always use herbs and always the same excellent service! I received my order during these difficult times we are all facing! The order was a little late as it is not my fault, as I put the spinner reference number on the payment. The problem was quickly resolved and they gave me extras on top of my extras. Thank you very much.
0 Herbies Team 23 March 2020-
Hello Michael,
Thank you for your review. We're glad you found our service convenient. We hope to see you again soon!
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- Jack21 March 2020
- Legitimate company. First attempt failed, second was smooth as silk. Good communication. Will be back.
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- Don Charlesworth20 March 2020
- web site is first rate . Agents on line are wonderful and very well organized and prepared to help with all aspects of service. So I felt comfortable with ordering. Great start. Ordered and everything was fine until customs must have stopped shipment . This is totally understandable . Resent my order after the usual wait , I had no problem with that . Seeds arrived in a timely manner. I was missing several of my free seeds . Got in contact with agents which again they were awesome. Several times I was told I forget his name would be in contact with me next day . No reply from this person and it was only over a few seeds. Seeds that I patiently waited for and understood why . To totally disrespect a customer after all other aspects of your business I consider first rate is a serious mistake . Over a few seeds . One unhappy customer can lead to many in the future . All over a few seeds . ThankYou and good luck
0 Herbies Team 23 March 2020-
Hello, Don.
Thanks for the review.
For your convenience, our compliance department has sent you several emails regarding the missing seeds, but has not received any response. Could you please check your mailbox, spam, and ad folders? You can also reach us in the chat for assistance; we work 24/7 and will be happy to help you.
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- hukoau18 March 2020
- Honestly i have ordered from numerous places never had seeds arrive, however i decided to give Herbies a try and straight away you can tell this is a professional company, tracking OMG what other seed joint does that as part of your order, and the speed.? Seriously just under 2 weeks to arrive in Australia - best company i have dealt with am now cracking my numerous seeds, so damn happy will be a loyal buyer from now on for sure..!! Thanks Herbies..!!!!
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- JB15 March 2020
- Bought here many times before....Always impressed with the seeds....and the resulting plants....However this timed I ordered....the seeds did not come in there original packages.....just little plastic bags with white labels.....????? Like the original parking way better!!????
0 Herbies Team 16 March 2020-
Hello JB,
Thank you for your review.
Our store has guarantees not only for the quality, but also that the parcel will pass the customs. That’s why we have developed and keep upgrading the stealth package to increase chances of parcel passing the customs. For countries outside EU stealth-option is enabled by default.
If you want to receive the seeds in the original breeder’s packaging, you may uncheck the stealth option and we will send the seeds in the original packaging, however, in this case we won’t bear any responsibility if the parcel would be seized by the customs. If the parcel is sent as stealth and seized by customs – we will offer a replacement.
If you have any doubts about the seeds – we can provide you a screenshot of your order’s assembly so you could see that the seeds are taken out of the original breeder’s packaging and placed in the stealth packaging.
Also, if you have any questions or require any assistance – please, reach us in the chat at our website, we work 24/7 and will gladly assist you.
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- Bill Parker13 March 2020
- My first order was taken by customs. Herbies sent replacements, even added a few extras 😁 The delivery speed was incredible!
0 Herbies Team 13 March 2020-
Thanks for the review Bill,
It's great to know that you are satisfied with our service. We hope to see you again soon!
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