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- Psycho Monkey: Master Grower18 February 2020
- First off we got seized on the first shipment. less than 12 hours from me notifying them i had received the new tracking numbers. Then to top it all off. I have NEVER had this much success from seeds and I've been doing this 20 years.
we ordered 290 seeds. We germinated 150 with a 4:1 ratio RO water and 3% Hydrogen Peroxide. We only had 2 not sprout. Amaaaaaazing numbers. I'm typically thrilled at 90%. Customer service is awesome. shipping is discrete and quick.
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Herbies Team 19 February 2020-
Hello Sir,
We are happy to hear that, and thank you for your kind words. We hope to see you again soon at Herbies!
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- DEAN17 February 2020
- ALICE THANK YOU FOR ALL YOUR HELP. ALICE IS A VERY POLITE CUSTOMER SERVICE REPRESENTATIVE. SHE SPENT A VERY LONG TIME HELPING ME WITH MY PROBLEM. 5 STARS FOR ALICE. THANKS AGAIN, ALICE.
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- DEAN14 February 2020
- Mark helped with a question I had.
Very quick response.
Thank You Mark for your help.
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Herbies Team 17 February 2020-
Hello Dean,
Thank you for your feedback.
We're glad to hear you're finding the service useful. We look forward to seeing you again soon at Herbies!
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- Old Guy10 February 2020
- Excellent product, price, and most importantly, customer service. I'm in the US and understand the potential for "lost" packages. 3rd annual order and it finally arrived. That's when I discovered how good Herbies customer service really is. Fast communication and resolution. Replacement shipped and received in 9 days, no charge. That's impressive, THANK YOU guys. As for the product, I have 50 years of experience in this field, strictly for personal use. Extremely viable seeds, healthy plants, and a very accurate description of the end result. As long as I'm above ground and they're in business, I'm a customer.
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Herbies Team 11 February 2020-
Good morning,
Thank you for your feedback.
We are happy to hear that you are satisfied with our products and services. We are always happy to see you at Herbies!
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- Marasse125 January 2020
- Great website! Probably the largest selection I've seen. Very responsive staff, excellent customer feedback. However, I never received my product. Just a letter from US Customs informing me that it was confiscated in New York. Herbies did their job, and so did US Customs... Customs did it better. Always a great company. Sincerely, USA
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- UK-13ASTARD18 January 2020
- great site, just opt out of the 24/7 support that pops up on every new page you go to
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- Randy B16 January 2020
- First of all, thank you HS, I had 1 seed issue in the past and you made it right! I shopped elsewhere "big mistake" you have the most comprehensive shipping and website program! Long time customer.
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- danyelleacoleman16 January 2020
- Order from Herbie's during the holidays. I'm in the US and sent money... Talk about Nervous, Scared and Freaked Out!!!! As soon as my anxiety started, Herbie sent me a tracking number. I have everything they said now, I'm going to wait for my babies and buy more from Herbie's.
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- waterreaper3515 January 2020
- This is my first time using herbies and I highly recommend this website. Absolute best customer service I’ve ever received just about anywhere. If you have any questions or concerns the staff at herbies is more than happy to accommodate them. I was more than thrilled to find out I was able to communicate with an actual human about my questions instead of a robot which never gives you the answer you’re looking for. Looking forward to my order getting here and to be a new customer of this organization, two thumbs up 👍🏽👍🏽😎
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- Kevin B.10 January 2020
- I’ve used Herbies for nearly 7 years now. I have to say that I’ve been thoroughly impressed with the professionalism of this company. I always receive my order, and in perfect condition and have never had an issue in multiple orders. There’s usually original breeder packs and the ones that are not in them are nicely labeled and packaged. Great job guys and thanks for being there for us U.S customers. Very Reliable!
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