Reviews
- Brian12 August 2020
- Order was delivered quick!!!!
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Herbies Team 13 August 2020-
Hello Brian,
Thank you for your review. We are happy to hear that the order was quick to reach you and we wish you best of luck with your hobby
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- Pavel11 August 2020
- Great selection of seeds and great support. I'm from the US and my package was delayed by the post office/customs for some reason for over 2 weeks. HerbiesSeeds doesn't like my order, and I respect them for that. But then after a few more weeks I received my first order (about 1.5 months from the order date) and 17 days after the 2nd package was sent I received it as well :) So please expect at least 2-2.5 weeks to receive your order in the US, at least in these covid times. Who knows what covid will bring, I personally think it's better to use the time we have and grow good things :) Thanks HerbiesSeeds.
-1 Herbies Team 12 August 2020-
Hello Pavel,
Thank you for your review. We are truly encouraged to know that you are satisfied with our service. However, it is unfortunate to know that the order was delayed, as the postal service is experiencing delays due to the COVID-19 situation. However, don't worry - we always guarantee safe delivery and will do our best to make you happy with us. We hope to see you again soon!
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- Jenko7 August 2020
- Love this site just ordered 10 seeds + 2 free! Outstanding customer service. Highly recommend to anyone. Will update when they arrive and in growth.
-1 Herbies Team 10 August 2020-
Hello Jenko,
Thank you for your review, we are really encouraged to know that you're happy with our service. We'll be waiting for an update from you as well, thank you!
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- kiwik7 August 2020
- I have received everything well thank you very much herbies are the best... gracias a todos...
-1 Herbies Team 10 August 2020-
Hello Kiwik,
Thank you for your review. We are happy to hear that your order arrived on time and in good condition. Please come back and visit us again!
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- Abel5 August 2020
- Just Received mines I’m so happy I found this site
I live in California. It came fast I’m so happy
They came. An Specially during this Covid 19. There was not a big delay at all. 5stars
-1 Herbies Team 5 August 2020-
Hello Abel,
Thank you for your feedback, we are really encouraged to know that despite the COVID-19 delivery delays you're happy with our service and products. We hope to see you again soon!
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- John18 July 2020
- My shipment was supposed to be here in three weeks. But it took 9 I would keep that in mind!
,!!!
-1 Herbies Team 23 July 2020-
Hello John,
Please accept out deepest apologies for the delay, indeed the COVID-19 situation affects postal service speed of work in negative way. We regret that this issue took place, and we assure you that we never intended on keeping you wait.
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- Marv1 July 2020
- Takes awhile with the pandemic, but Herbies comes through doing what needs to be done. Always a pleasure..
-1 Herbies Team 24 July 2020-
Hi Marv,
Thank you for your review, it's really encouraging to know that you are satisfied with our service. We hope to see you again soon!
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- Bill7129 May 2020
- I will never oder from them again been over a month and still no seeds now i have to wait longer cause they are out of stock of what i ordered should have stayed with the other company i was ordering from i always got my order with no delays they wont refund my money its a dam shame i heard alot of good things about herbies but my experience is hell never again
-1 Herbies Team 29 May 2020- Hello Bill,
Thank you for the review. We regret that this issue has occurred, please be assured that we will resolve it soon for your benefit.
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- C H20 May 2020
- Very stressful to use first the payment didn't go through then Sumone helped me after a week of trying to wait patiently. Then wait again to get the order and the tracking number didn't get one yet. So after 3 days I asked about it then I got one the next day. Then the order Spain didn't move for about 14 days was like mmmmm maybe because of covid-19 as I ask.... no now lost. So they said they sent it was like ok. Look at the reviews and this happens a lot. Then they were told they couldn't make it because it saw r out.. so I looked yes for one that's what I would like to have the most but the second one wasn't different size less or bigger. So I was told it was sold out and tried to sell me something else. Sill trying to figure this all out from April 10th to May 19th. SMH so frustrated...and yes I had them in the past and never this bad
-1 Herbies Team 22 July 2020-
Dear C H,
Thank you for your review. We regret to hear that you faced certain diffilcuties. We have implemented new payment systems to make payment process more comfortable for our customers. Indeed, now, due to the current world situation are taking longer than usual to get to our customers . We have shipped duplicate orders towards you and it should have reached you already.
We hope to see you again soon!
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- G Johnson17 May 2020
- Been waiting almost 5 weeks still in Spain got new orde not confident this will arrive either they certainly don't rush doing a re shipment .beware of your ordering from UK London
-1 Herbies Team 4 June 2020-
Thank you for the reply,
Indeed, the COVID-19 situation affects the delivery services in a negative way, thus some parcels got delayed or even lost. At the same time, we dispatch each parcel in time, and we can not affect in along the delivery as the postal service is a third party, and will replace the parcel if it got lost
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