Reviews
Our reviews
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- mcdan13 June 2023
- Decent seed selection but a pain in the ass to purchase. Payment methods offered are lacking.
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Herbies Team 16 November 2023- Hello mcdan,
Thank you for your feedback. It's great to hear that you're satisfied with our selection. As for the payment methods - it is regretful to hear that you've faced this obstacle, we do however offer an instruction for each payment method at our Payments page to make the payment process easier for the customer. We are constantly working on improving our services, we would be really grateful if you could describe the faced issue in more details so that we could attend to it
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- Saroosh4 November 2022
- Easy to grow! My temperature and humidity were very off for most of the time but the plants had no issues. They didn't need a lot of care and the bud turned out amazing.
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Herbies Team 15 November 2022- Hello Saroosh,
Thanks for the review - it's nice to hear you're satisfied with our product and how it went through the challenging conditions. We'll be happy to see you in our store again!
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- browndog37521 March 2022
- This was my first time ordering seeds, i was hesitant at first as im in Australia. Placed order on the 5th of March (which was a Saturday). Received email on the 7th saying order has been shipped and tracking No.Seeds arrived after 14 days... i was expecting longer to be honest.. very discreet/stealth packaging... couldnt be happier.Will not be able to germinate for a while as growing outdoors. Cant wait to see how they go. Will give another review once grow done.
2
Herbies Team 28 March 2022- Hello Browndog375,
Thank you for the feedback. We are lucky to have a relationship with you and hope to make you happier with your next purchase.
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- Go to the other stores23 February 2022
- Terrible an customer service dosnt speak english well an deff dosnt understand it. I regret not going with my gut an using a different store. The reason they're "high rated" is they censor any negative reviews. They do not honor they're word or verbally binding agreements. Someone with more time on their hands should sue for violating consumer rights, false advertising, and breaking legally binding verbal/written agreements.
2
Herbies Team 24 March 2022- Hello,
Thank you for sharing your unique experience at our store. Our standard customer agreement for the services we provide is outlined in these Terms and Conditions, as well as in each of the documents we refer to here (https://herbiesheadshop.com/terms-and-conditions). This information is open to every customer, and we don't want to make anyone uncomfortable with our product or service. However, if an issue arises and it isn't handled as our respected customer intended, it could mean that it's not in line with our policy.
By visiting, using, and/or purchasing from our website https://herbiesheadshop.com, you agree to our Terms and Conditions, Privacy Policy, and Limited Disclaimer.
Herbies Headshop provides fair support, follows the agreements outlined in our policy, and treats every customer with respect. We may have good and bad reviews, which is completely normal and acceptable. All our respected customers are aware of our friendly customer service and know that we are always here to help you.
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- Narriah1kheekii218 February 2022
- Herbies is the best for seeds...been using Herbies for years never once have I had trouble stealth is good...Got here to Australia relatively fast...Herbies has a friendly team that reply to email almost instantly...Herbies have the best loyalty system with freebiesFreebies are of the highest quality...It's an easy site to navigate...many seedbanks to choose fromDon't go elsewhere for quality pips100% success germination rate...all you need is Herbies for worry free purchases...even has instructions for newbies starting... Just a suggestion perhaps a grow forum could help inexperienced gain information from the experienced growers n breeder's...№1 for all your seeds... fast ,efficient and a trustworthy company... can't go wrong with Herbies...👁️❤️ Herbies...
2
Herbies Team 20 February 2022- Hello Narriah1kheekii2,
Thank you for your kind and kind words, it's very motivating. It's so great to have such a loyal customer in our store, we really appreciate you choosing us and will be very happy to stay in touch for many more years :) We wish all the best with your hobby!
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- Steve Griffith25 January 2022
- Herbie's is a rip off
2
Herbies Team 29 January 2022- Hello Steve,
Thank you for your reply. It's unfortunate to hear that your experience with us wasn't as stellar as we'd like. We contacted you about this issue, but received a response stating that you didn't want to discuss it. If you've changed your mind, please contact us and we'll be happy to help.
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- Mel15 January 2022
- OMG! I placed my order here in New Zealand on the first of Jan (New years day), it would have still been New Years eve in Europe at the time. It arrived yesterday, the 14th of Jan. TWO WEEKS!!!those of you who have never seen an atlas, NZ is further away than Australia and it got here a week quicker than any of these other reviews.I am impressed!Everything bagged and tagged so you know what is what, some nice rolling skins and I love the stickers. I won't say how or what it was packed into, don't want to make customs job any easier do we ;)I'll be taking pics and posting reviews of the plants when they're done.Thanks guys, I wish I could give 6 stars
2
Herbies Team 16 January 2022- Hello Mel, Thank you for the review and kind words. It is indeed great news that the order only took 2 weeks to reach you. We hope the product meets all expectations.
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- Carl4 November 2021
- Very smooth process great selection quality genetics definitely recommend herbies
2
Herbies Team 5 November 2021- Hello Carl, Thank you for the review, we wish you good luck in your hobby and hope to see you again soon.
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- will9289 October 2021
- Very fast easy to work with
2
Herbies Team 9 October 2021- Hello Will928, Thanks for the review, we wish you good luck with your hobby and hope to see you again soon
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- Bgdaddee8 October 2021
- Fast,stealth shipping. Awesome customer support. Top notch company.
Recommend this place.
2
Herbies Team 8 October 2021- Hello Bgdaddee, thank you for the review. We appreciate your feedback and are happy to hear about your positive experience. We look forward to seeing you again at Herbies!
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