Reviews
- Tomthetank18 May 2020
- Excellent service as normall. Extra time waiting due to covid19. Would of got 5 stars but always seem to get a auto seed no matter what I pick. Great site and customer service. Seeds have been right up their with the best of the best strain also.
Herbies Team
15 June 2020-
Thank you for the review, Tomthetank
If you mean an auto gorilla glue, bonus seed - it is a bonus seed for every purchase, but we have photoperiod bonus seeds too, just reach our chat assistants if you would change them
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- BossGrows24 November 2019
- Can’t place an order. Contact number for payments doesn’t work. Old website format is more user friendly. No response to emails. Not sure what happened to this company but it used to be a lot better
Herbies Team
28 November 2019-
Hello, thank you for the review!
By the time we received your review, we had 24/5 working schedule. Now our support team works 24/7, you can get a quick and a highly-qualified consultation with our chat managers anytime.
Regarding payment - unfortunately, card payments were not available at the moment of placing your order, please accept our apologies for inconvenience caused. The situation appeared due to technical problems on the side of our partner. Now everything works in the proper way.
In the nearest future we will introduce a brand new discount system, please follow our news section here for updates. Now we offer promotions and free bonus seeds offers.
We understand that some of our old trusted customers may temporarily find our new website difficult to navigate, as they are used to previous version of Herbies. The website updating has opened the door for new opportunities – both for us and for our customers. We have more functions now, searching became more convenient.
We are sure that you will find our new website more user-friendly after you use it for a while. In addition, as was mentioned above, we work 24/7 now. If you face any difficulties while using our new website, please feel free to reach us via online chat anytime – we are here to help you!
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- S Polan30 October 2019
- Fast delivery, well packaged and no fuss. Seeds were in great condition and again well packaged.
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- Mr Mike Willcox9 January 2019
- good helpfull service
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- D’randa14 November 2023
- Great selection, great customer service. I’ve placed a few orders and had issues and herbies staff was beyond helpful with each order. 10/10 recommend.
Herbies Team
16 November 2023- Hello D’randa,
Thank you for the review, we are very happy to hear that you are satisfied with our customer service! We wish you all the best and hope to see you again soon
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- mcdan13 June 2023
- Decent seed selection but a pain in the ass to purchase. Payment methods offered are lacking.
Herbies Team
16 November 2023- Hello mcdan,
Thank you for your feedback. It's great to hear that you're satisfied with our selection. As for the payment methods - it is regretful to hear that you've faced this obstacle, we do however offer an instruction for each payment method at our Payments page to make the payment process easier for the customer. We are constantly working on improving our services, we would be really grateful if you could describe the faced issue in more details so that we could attend to it
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- Milan T.9 May 2023
- I will keep this short!
- The seeds always germinated for me.
- Each of them grew into a nice and healthy plant.
- Yield depends mostly on you, not the seed, and I am happy with it.
- Sativa and Indica both were of great quality and a perfect high.
- Will definitely continue to order here, since I never had a single issue and the seeds arrived stealthily!
Peace!
Herbies Team
3 November 2023- Hello Milan T!
Thank you for the review - we're happy to hear you have such a good experience with us :) Will be happy to see you back any time!
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- a9omaly20 October 2022
- First off, the UI on the website is definitely one of the more pleasant and user friendly interfaces out of most seedbanks online. Excellent job with communication and customer support as well. My seeds made it to India in 18 days with no hassle...even though things have tightened up at customs.
I know there's a possibility that not every single order I place will make it to me, but the fact that y'all guaranteed me a 100% refund/reship for such a case was amazing assurance, especially with me being a noob first time customer.
Yet to germ the seeds but I'm blown away by how swift and easy everything was, not to mention the freebies that you offer :)))
Will DEFINITELY be back for more, 5/5 stars. Amazing service, much appreciated <3
Herbies Team
1 November 2022- Hello,
Thank you for your review - we're happy to know that your experience with us has been this pleasant so far and hope our future cooperation will be even greater. We wish you good luck with your hobby and will be looking forward to seeing you in our store again :)
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- Kosovo Je Srbija7 July 2022
- I ordered again and then they took the seeds at customs. Herbies refunded me down to the last cent. Quite a fair shop. I will always order from them. If the seeds do not arrive, they will refund your money or send you seeds for free. Nothing bad can happen to you. 😉
Herbies Team
15 July 2022- Hello,
Thank you for sharing your story with us- it was indeed regretful to hear that your order was seized, but we're happy to help our customers in such situations and our guarantees are always honored. Although, I hope your next orders will go smoothly :)
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- Someguy17 June 2022
- Have ordered seeds for the last year, every thing has gone smoothly. With many seeds germinated, only 3 didnt. Win some lose some. Overall 5 on the customer service.
Herbies Team
15 July 2022- Hello,
Thank you sharing your positive experience with us - we're happy to hear you rate our customer service this high! As for germination issues - we have Satisfaction Guarantees for such cases, so if you don't mind - please contact us at [email protected]. We'll be happy to consider your case
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