Reviews
Our reviews
Reviews.io
- Nevada2261 March 2022
- My seeds were sent to a post office in North Carolina for pickup. I don't live in North Carolina. So far customer service hasn't been helpful
Herbies Team
5 March 2022- Hello,
Thank you for informing us about the issue. Your order could be just in transit for the moment and Nevada could be one of the facilities the order should go through. Please, contact us regarding this matter in online chat or via [email protected], as you didn't mention order number and there is no order affiliated to the email you noted under the review. Our managers would be glad to assist you with any issue that took place. We hope to hear from you soon!
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- Narriah1kheekii218 February 2022
- Herbies is the best for seeds...been using Herbies for years never once have I had trouble stealth is good...Got here to Australia relatively fast...Herbies has a friendly team that reply to email almost instantly...Herbies have the best loyalty system with freebiesFreebies are of the highest quality...It's an easy site to navigate...many seedbanks to choose fromDon't go elsewhere for quality pips100% success germination rate...all you need is Herbies for worry free purchases...even has instructions for newbies starting... Just a suggestion perhaps a grow forum could help inexperienced gain information from the experienced growers n breeder's...№1 for all your seeds... fast ,efficient and a trustworthy company... can't go wrong with Herbies...👁️❤️ Herbies...
Herbies Team
20 February 2022- Hello Narriah1kheekii2,
Thank you for your kind and nice words, it motivates a lot. That's so good to have such a loyal customer at our store, we really appreciate you choosing us and will be most happy to keep in touch for many other years :) We wish all the best with your hobby!
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- Keith10 February 2022
- I cannot place an order as credit card won't go thru. I've called my bank and it's not on their end. Tried calling customer support and no return call. Very frustrating
Herbies Team
5 March 2022- Hello Keith,
Thank you for leaving a feedback. As you informed us via email correspondence, your card doesn't have the 3-D Secure technology activated. This is an obligatory measure for card payments on our website. Our respected customers can easily find the information regarding all payment requirements on here: https://herbiesheadshop.com/payments.
Before proceeding with the payment again, contact your bank directly to find out if your card supports 3D-Secure verification codes and allows international transactions. Our payment system doesn't accept Government payment cards, American Express cards, Prepaid cards. When having trouble with payment, please, contact our online managers or fill in a claim form. You could also contact us via [email protected] or [email protected]. Our managers are always here for you, we hope your future purchases will go smoothly and wait to see you here again!
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- Mel15 January 2022
- OMG! I placed my order here in New Zealand on the first of Jan (New years day), it would have still been New Years eve in Europe at the time. It arrived yesterday, the 14th of Jan. TWO WEEKS!!!those of you who have never seen an atlas, NZ is further away than Australia and it got here a week quicker than any of these other reviews.I am impressed!Everything bagged and tagged so you know what is what, some nice rolling skins and I love the stickers. I won't say how or what it was packed into, don't want to make customs job any easier do we ;)I'll be taking pics and posting reviews of the plants when they're done.Thanks guys, I wish I could give 6 stars
Herbies Team
16 January 2022- Hello Mel,
Thank you for the review and kind words. It is indeed great news that the order only took 2 weeks to arrive to you. We hope that the product will fit all the expectations
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- Carl4 November 2021
- Very smooth process great selection quality genetics definitely recommend herbies
Herbies Team
5 November 2021- Hello Carl,
Thank you for the review, we wish you best of luck with your hobby and hope to see you again soon
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- will9289 October 2021
- Very fast easy to work with
Herbies Team
9 October 2021- Hello Will928,
Thank you for the review, we wish you best of luck with your hobby and hope to see you again soon
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- Bgdaddee8 October 2021
- Fast,stealth shipping. Awesome customer support. Top notch company.
Recommend this place.
Herbies Team
8 October 2021- Hello Bgdaddee, thank you for the review. We appreciate your feedback and glad to know about your good experience. Hope to see you at Herbies again!
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- Fileeepo11 February 2021
- I've used Herbies for several years now with no problems. Hard to know why 2021 has turned out to be so problematic. Is it Covid or the UK now being outside the EU . Still waiting on a delivery placed and processed and tracked in Spain over 3 weeks ago.
Herbies Team
12 February 2021-
Hello Fileeepo,
Thank you for your review. It is true that the COVID-19 and UK quitting the EU has affected the delivery time in a negative manner, but please do not worry - we provide a replacement guarantee for the lost parcels and we have already contacted you regarding this issue
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- J cook11 February 2021
- Great customer service made sure i was Took care of very well
Herbies Team
12 February 2021-
Hello J cook,
Thank you for your review and your kind words, we are so happy to hear that!
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- JP Worldwide18 October 2020
- Great site and service!
Herbies Team
19 October 2020-
Hello JP Worldwide,
Thank you for your kind words, we are happy to hear that!
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