Reviews
Our reviews
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- antechynus3 September 2021
- Great job guys, really happy..
Delivery to Australia easy and quick.
Will be ordering again soon.
Herbies Team
4 September 2021- Hello Antechynus,
Thank you for the feedback, it's great to hear that the order arrived safely and sound. We wish you best of luck with your hobby and hope to see you again soon
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- Ant10 September 2022
- Australian buyers be aware that Australian customs have updated their scanners across all entry points and can now detect any plant matter including seeds in packages, so your chances of getting products through have decreased to basically zero, my understanding is all overseas packages are scanned now. Best of luck with any seed orders but it's just a matter of time now before Herbies will need to go the same route as most major seedhouses and stop shipment to Australia unfortunately.
Herbies Team
13 September 2022- Hello Ant,
Thank you for sharing your opinion with us - we appreciate it! Indeed, we've been having some issues with delivery to Australia and posted a warning article about that recently: https://herbiesheadshop.com/blog/important-notice-for-our-clients-in-australia-and-oceania However, we have to say that we're not going to give up on Australia and leave our customers just like that. On the contrary, we've been working towards improving the situation and creating new options of how to deliver to Australia safely and soundly. We hope it won't take too long and we'll resume the normal workflow soon!
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- JoeJoe28 January 2022
- I tried ordering and the system was messed up I guess. I ended up having to go through my bank to get my money back. The transaction did not go through yet money was missing. I ordered from here years ago and it was easy to order and great product. I’m nervous about trying to order from here again.
Herbies Team
9 March 2022- Hello JoeJoe,
Thank you for letting us know about your experience. The information about payment process is stated the way ahead order placement here: https://herbiesheadshop.com/payments. When choosing the payment via card a customer needs to make sure his card has 3D Secure technology activated. The instructions on how to activate this feature is also mentioned there. 3D-Secure is a protection system made to save your account from fraudulent activities. Also, our system accepts only standard debit or credit card which enabled international transactions.
When processing payment via card, the confirmation process includes the reservation of the full amount needed to complete the purchase. In cases when the authorization has not been received by our transaction processor, the card is not charged with the order amount. However, the card’s issuing bank may hold the funds as pending, and you’ll see it in your transaction history for up to 10 business days before the full amount is unblocked and released to your account balance.
We were informed that you already got your funds back, as normally the money are released back automatically in a few days. Our company has the other payment options as well, so our customers are welcome to choose them, if payment via card doesn't seem suitable.
We're looking forward to see you at our store again and make you sure purchasing with Herbies is easy and pleasant.
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- Rhys Pendlebury2 October 2021
- It took just under a month to get here to Melbourne Australia, I was a bit sceptical at first purchasing the seeds because I’ve been burnt in the past but there is no need here because Herbies seeds came through! Im very happy with how they’re going so far, they even through in a couple free gorilla glue seeds in with my Girl Scout cookie order! I highly recommend Herbies seeds and I swear this is a legit review so don’t hesitate to order from this website I assure you there is no scam here! Thanks Herbies seed a massive A+++
Herbies Team
3 October 2021- Hello Rhys , thank you for the review. We appreciate your feedback and glad to hear you're satisfied with delivery and extra bonus seeds. It's a pleasure for us to make our clients satisfied and we will be glad to see you again, making you even happier.
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- brd4 January 2021
- always top notch will never buy else were
Herbies Team
7 January 2021-
Hello brd,
Thank you for your review to our store, we are happy to hear that you think this way. We hope to see you again soon!
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- Sensisista16 October 2020
- Still waiting on seeds to arrive 5 weeks now ordered, three weeks after ordering and nothing however great communication with Herbie's assured me with another order however just received exactsame email telling me it will be late and not to worry, unfortunately I have doubts I will not a second time round
Herbies Team
19 October 2020-
Hello Sensisista,
We are really sorry that your orders are being delayed. To our regret, the COVID-19 situation has affected the postal delivery time in a negative way. However, please do not worry - the trackings for the last order of yours has been updated yesterday, it should arrive soon
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- Jonk24 September 2020
- Consistent over the years, great customer service and fast shipping with qaulity products. A++
Herbies Team
25 September 2020-
Hello Jonk,
Thank you for your review to our store, we are really glad to hear that you're happy with our service and products throughout all these years. We hope to see you again soon!
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- G Unit31 October 2019
- Absolutely the best, most reliable and easy to deal with company around.
Amazing service, always reliable, informative friendly staff - no other store is even in the ballpark of HERBIES!!
Could not recommend them highly enough👍
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- Saroosh4 November 2022
- Easy to grow! My temperature and humidity were very off for most of the time but the plants had no issues. They didn't need a lot of care and the bud turned out amazing.
Herbies Team
15 November 2022- Hello Saroosh,
Thanks for the review - it's nice to hear you're satisfied with our product and how it went through the challenging conditions. We'll be happy to see you in our store again!
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- browndog37521 March 2022
- This was my first time ordering seeds, i was hesitant at first as im in Australia. Placed order on the 5th of March (which was a Saturday). Received email on the 7th saying order has been shipped and tracking No.Seeds arrived after 14 days... i was expecting longer to be honest.. very discreet/stealth packaging... couldnt be happier.Will not be able to germinate for a while as growing outdoors. Cant wait to see how they go. Will give another review once grow done.
Herbies Team
28 March 2022- Hello Browndog375,
Thank you for the feedback. We are lucky to have a deal with you and hope to make you happier with your next purchase
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