Reviews
Our reviews
Reviews.io
- Medical Feco14 September 2021
- Customer service is awesome.Delivery times are accurate. I received my first order today in Australia. Little bags containing my seeds all labelled inside a t-shirt.So exited as I'm a first time grower for medical purpose. Thanks a million
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Herbies Team 14 September 2021- Hello Medical Feco, thank you for your review. It's a pleasure to hear about your satisfaction with delivery time and customer service. We hope to see you at Herbies soon and wish you the best of luck
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- King Kobi6 September 2021
- Hey Guys. KK from southern Australia. I just want to say thanks for my timely delivery of seeds from you guys. Great selection, easy order and payment and stealth delivery in 21 days from the other side of the world. You will be my go to guys from now on.Anyone looking to order from the land down under can do so with confidence if my fantastic experience is anything to go by. I will let you know how my GG4, BB3, Gorilla Zskittlez and Amnesia Lemon turnout.
4 Herbies Team 6 September 2021- Hello King Kobi, thank you for your review. It is important to know that you were satisfied and we will be glad to see you at Herbies again soon
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- antechynus3 September 2021
- Great job guys, really happy..
Delivery to Australia easy and quick.
Will be ordering again soon.
4 Herbies Team 4 September 2021- Hello Antechynus,
Thank you for the feedback, it's great to hear that the order arrived safely and sound. We wish you best of luck with your hobby and hope to see you again soon
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- Daniel19 February 2021
- About five weeks ago, I ordered almost three hundred dollars worth of seeds that never arrived. I contacted my local carrier who told me the package was lost, I then contacted Herbies and have been told i have to wait another two weeks before they even consider resending the seeds. I have serious doubts that they care about my seeds or my money. I will not be buying from them again any time soon!
4 Herbies Team 20 February 2021-
Hello Daniel,
We regret to know that this delay happened. From our end, we did not receive any confirmation from the postal service that your order has been lost, according to our policy, we consider a parcel lost if it's tracking is not updated during the 25 day period. If you have a confirmation from your local post office regarding order being lost, please share it with us and we'll be able to resend your order right away
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- Nevada2261 March 2022
- My seeds were sent to a post office in North Carolina for pickup. I don't live in North Carolina. So far customer service hasn't been helpful
3 Herbies Team 5 March 2022- Hello,
Thank you for informing us about the issue. Your order could be just in transit for the moment and Nevada could be one of the facilities the order should go through. Please, contact us regarding this matter in online chat or via [email protected], as you didn't mention order number and there is no order affiliated to the email you noted under the review. Our managers would be glad to assist you with any issue that took place. We hope to hear from you soon!
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- Go to the other stores23 February 2022
- Terrible an customer service dosnt speak english well an deff dosnt understand it. I regret not going with my gut an using a different store. The reason they're "high rated" is they censor any negative reviews. They do not honor they're word or verbally binding agreements. Someone with more time on their hands should sue for violating consumer rights, false advertising, and breaking legally binding verbal/written agreements.
3 Herbies Team 24 March 2022- Hello,
Thank you for letting us know about your unique experience at our store. Our standard customer agreement for the services we provide is outlined in these Terms and Conditions, as well as each of the documents to which we refer herein (https://herbiesheadshop.com/terms-and-conditions). The information is open for every customer and we're in no way ever wanted to make anybody uncomfortable with our product or service, but if any issue took place and it wasn't regulated the way our respected customer wanted, it could mean that it doesn't go with the accordance of our policy.
By visiting, using and/or purchasing from our website https://herbiesheadshop.com, you accept our Terms and Conditions, Privacy Policy and Limited Responsibility Disclaimer.
Herbies Headshop fairly provides assistance, follows the agreements stated in our policy and treats each and every customer with respect. We can have good and bad reviews, which is totally normal and acceptable. All our respected customers are aware of our friendly customer service and know well that we're always here to assist.
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- Keith10 February 2022
- I cannot place an order as credit card won't go thru. I've called my bank and it's not on their end. Tried calling customer support and no return call. Very frustrating
3 Herbies Team 5 March 2022- Hello Keith,
Thank you for leaving a feedback. As you informed us via email correspondence, your card doesn't have the 3-D Secure technology activated. This is an obligatory measure for card payments on our website. Our respected customers can easily find the information regarding all payment requirements on here: https://herbiesheadshop.com/payments.
Before proceeding with the payment again, contact your bank directly to find out if your card supports 3D-Secure verification codes and allows international transactions. Our payment system doesn't accept Government payment cards, American Express cards, Prepaid cards. When having trouble with payment, please, contact our online managers or fill in a claim form. You could also contact us via [email protected] or [email protected]. Our managers are always here for you, we hope your future purchases will go smoothly and wait to see you here again!
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- Steve Griffith25 January 2022
- Herbie's is a rip off
3 Herbies Team 29 January 2022- Hello Steve,
Thank you for the reply. It's regretful to hear that your experience with us was not as bright as we would like it to be. We have contacted you regarding the issue, but have received a reply that you don't want to talk about it. If you have changed your mind - please contact us and we will gladly assist you
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- Rhys Pendlebury2 October 2021
- It took just under a month to get here to Melbourne Australia, I was a bit sceptical at first purchasing the seeds because I’ve been burnt in the past but there is no need here because Herbies seeds came through! Im very happy with how they’re going so far, they even through in a couple free gorilla glue seeds in with my Girl Scout cookie order! I highly recommend Herbies seeds and I swear this is a legit review so don’t hesitate to order from this website I assure you there is no scam here! Thanks Herbies seed a massive A+++
3 Herbies Team 3 October 2021- Hello Rhys , thank you for the review. We appreciate your feedback and glad to hear you're satisfied with delivery and extra bonus seeds. It's a pleasure for us to make our clients satisfied and we will be glad to see you again, making you even happier.
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- brd4 January 2021
- always top notch will never buy else were
3 Herbies Team 7 January 2021-
Hello brd,
Thank you for your review to our store, we are happy to hear that you think this way. We hope to see you again soon!
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