Reviews
Our reviews
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- D’randa14 November 2023
- Great selection, great customer service. I’ve placed a few orders and had issues and herbies staff was beyond helpful with each order. 10/10 recommend.
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Herbies Team 16 November 2023- Hello D’randa,
Thank you for the review, we are very happy to hear that you are satisfied with our customer service! We wish you all the best and hope to see you again soon
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- mcdan13 June 2023
- Decent seed selection but a pain in the ass to purchase. Payment methods offered are lacking.
1 Herbies Team 16 November 2023- Hello mcdan,
Thank you for your feedback. It's great to hear that you're satisfied with our selection. As for the payment methods - it is regretful to hear that you've faced this obstacle, we do however offer an instruction for each payment method at our Payments page to make the payment process easier for the customer. We are constantly working on improving our services, we would be really grateful if you could describe the faced issue in more details so that we could attend to it
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- Milan T.9 May 2023
- I'll keep it short! - The seeds have always germinated for me. - Each one has grown into a beautiful, healthy plant. - The yield depends mostly on you, not the seed, and I'm happy about that. - Both Sativa and Indica were of great quality and a perfect high. - I will definitely continue to order from here, as I've never had a single problem and the seeds arrived stealthily! Peace!
1 Herbies Team 3 November 2023- Hello Milan T!
Thank you for the review - we're happy to hear you have such a good experience with us :) Will be happy to see you back any time!
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- a9omaly20 October 2022
- First off, the UI on the website is definitely one of the more pleasant and user friendly interfaces out of most seedbanks online. Excellent job with communication and customer support as well. My seeds made it to India in 18 days with no hassle...even though things have tightened up at customs.
I know there's a possibility that not every single order I place will make it to me, but the fact that y'all guaranteed me a 100% refund/reship for such a case was amazing assurance, especially with me being a noob first time customer.
Yet to germ the seeds but I'm blown away by how swift and easy everything was, not to mention the freebies that you offer :)))
Will DEFINITELY be back for more, 5/5 stars. Amazing service, much appreciated <3
1 Herbies Team 1 November 2022- Hello,
Thank you for your review - we're happy to know that your experience with us has been this pleasant so far and hope our future cooperation will be even greater. We wish you good luck with your hobby and will be looking forward to seeing you in our store again :)
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- Kosovo Je Srbija7 July 2022
- I ordered again and then they took the seeds at customs. Herbies refunded me down to the last cent. Quite a fair shop. I will always order from them. If the seeds do not arrive, they will refund your money or send you seeds for free. Nothing bad can happen to you. 😉
1 Herbies Team 15 July 2022- Hello,
Thank you for sharing your story with us- it was indeed regretful to hear that your order was seized, but we're happy to help our customers in such situations and our guarantees are always honored. Although, I hope your next orders will go smoothly :)
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- Someguy17 June 2022
- I ordered seeds last year, everything went well. While many seeds sprouted, only 3 didn't. Win some, lose some. Overall, 5 for customer service.
1 Herbies Team 15 July 2022- Hello,
Thank you for sharing your positive experience with us - we're glad to hear you rate our customer service so highly! Regarding germination issues - we have satisfaction guarantees for such cases, so if you don't mind - please contact us at [email protected]. We will be happy to review your case.
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- kenhallam452 April 2022
- Fantastic company to deal with on all levels. Replied to EVERY SINGLE email I sent no matter how obscure my request was!! Have and will recommend herbies to everyone. Thanks guys
1 Herbies Team 5 April 2022- Hello,
Thank you for the review, it's great to hear that you're pleased with our service. We will be glad to see you at our store again and sincerely wish you all the best
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- Go to the other stores23 February 2022
- Terrible an customer service dosnt speak english well an deff dosnt understand it. I regret not going with my gut an using a different store. The reason they're "high rated" is they censor any negative reviews. They do not honor they're word or verbally binding agreements. Someone with more time on their hands should sue for violating consumer rights, false advertising, and breaking legally binding verbal/written agreements.
1 Herbies Team 24 March 2022- Hello,
Thank you for sharing your unique experience at our store. Our standard customer agreement for the services we provide is outlined in these Terms and Conditions, as well as in each of the documents we refer to here (https://herbiesheadshop.com/terms-and-conditions). This information is open to every customer, and we don't want to make anyone uncomfortable with our product or service. However, if an issue arises and it isn't handled as our respected customer intended, it could mean that it's not in line with our policy.
By visiting, using, and/or purchasing from our website https://herbiesheadshop.com, you agree to our Terms and Conditions, Privacy Policy, and Limited Disclaimer.
Herbies Headshop provides fair support, follows the agreements outlined in our policy, and treats every customer with respect. We may have good and bad reviews, which is completely normal and acceptable. All our respected customers are aware of our friendly customer service and know that we are always here to help you.
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- Jackie D23 February 2022
- Love Herbies...Great Service ..Quick turnaround considering I am in Australia 😉I have purchased a number of varieties as attached my Buds Galore photoStrawberry Banana...Maple Sherbet....Gorilla Glue....Jagg Kush...and someA very happy grower Thanks Herbies...waiting for new order to arrive tomorrow. Brilliant Tracking 👍
1 Herbies Team 24 February 2022- Hello Jackie D,
Thank you for leaving such a positive feedback, we deeply appreciate it! It's inspiring for us know you're happy with our service and products. We wish best of luck with your hobby and will be looking forward to seeing you around :)
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- jeff20 February 2022
- 3 times Ive ordered seeds. They turned up every time. AL the seeds have germinated..not 1 failure. Dont use anyone else.
1 Herbies Team 21 February 2022- Hello Jeff,
Thank you for trusting us, we're so glad that your experience has been pleasant and productive. We hope it will always go the same way!
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