Reviews
- ChobuhGrower9 April 2020
- I would give this less than A Zero It’s been well over a month and still no seeds , I ordered my seeds before the covid19 pandemic and still no seeds no compensation horrible customer service all the agents do is lie I would not ever purchase seeds from this site again .
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Herbies Team 20 April 2020-
Hello,
We regret to hear that your original order was lost by the postal service. The free duplicate is on it's way to you as we guaranteed.
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- Dayday 199915 January 2020
- only one of green house seed co lemon skunk beans spouted.Blackskull seeds were fine so far i have a problem years ago with seeds not be what they say they were hoping for the best.
-1 Herbies Team 13 February 2020-
Hello,
Thank you for your review.
Seedbanks guarantee maximum germination, meaning that 70% of seeds in a pack will germinate, for example - at least 7 out of 10 or 3 out of 5. However, cannabis seeds are biological material and their ability to germinate can be affected by a wide range of external factors. Cases of bad germination are relatively rare, and we have a claim form to help our clients in case they have faced a problem with germination. You may fill it up if you've faced issue with our seeds, and compliance manager will get in touch with you shortly.
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- Sprmario23 January 2021
- Ordered my first seeds end of Oct. First seeds on December 3rd or so got confiscated. Let herbies know, they sent duplicates in the mail and i Just received my seeds. Virus was the cause off delay they say but when tracking i could see the seeds setting fur 3 weeks in one spot with both orders. Not fast delivery at all.
-2 Herbies Team 23 January 2021-
Hello Sprmario,
Thank you for your feedback. It is true that the postal service is experiencing delays in its work, due to the COVID-19 situation, delivery may take that long, unfortunately as the postal service is a third party, we cannot affect the delivery speed. We sincerely apologize for the long delivery time.
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- Chris Edwards8 August 2020
- Herbies has great service. My order was lost in the mail so they sent a duplicate. I ended up getting both packages and I’m glad I did. Would rate 5 stars but some of the seeds are very very small. I will update in the future depending if they germinate or not
-2 Herbies Team 10 August 2020-
Hello Chris,
Thank you for the review. The seeds are live biological material, so they could differ in shape and shade, so please give them a try, they look should not affect their germinating power. We are looking forward to your update, thank you!
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- John18 July 2020
- My shipment was supposed to be here in three weeks. But it took 9 I would keep that in mind!
,!!!
-2 Herbies Team 23 July 2020-
Hello John,
Please accept out deepest apologies for the delay, indeed the COVID-19 situation affects postal service speed of work in negative way. We regret that this issue took place, and we assure you that we never intended on keeping you wait.
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- Randall Dison24 June 2020
- Feeling better. Customer service contacted me again. They sent a replica of my order with free beans. I hope my order arrives this time.
-2 Herbies Team 24 June 2020-
Hello Randall Dison,
Thank you for the review. We regret that the original order of yours was lost in transit, but no worries, we are already sending a replacement along with some bonus seeds for your waiting. We hope it will soon reach you
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- Bill7129 May 2020
- I will never oder from them again been over a month and still no seeds now i have to wait longer cause they are out of stock of what i ordered should have stayed with the other company i was ordering from i always got my order with no delays they wont refund my money its a dam shame i heard alot of good things about herbies but my experience is hell never again
-2 Herbies Team 29 May 2020- Hello Bill,
Thank you for the review. We regret that this issue has occurred, please be assured that we will resolve it soon for your benefit.
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- C H20 May 2020
- Very stressful to use first the payment didn't go through then Sumone helped me after a week of trying to wait patiently. Then wait again to get the order and the tracking number didn't get one yet. So after 3 days I asked about it then I got one the next day. Then the order Spain didn't move for about 14 days was like mmmmm maybe because of covid-19 as I ask.... no now lost. So they said they sent it was like ok. Look at the reviews and this happens a lot. Then they were told they couldn't make it because it saw r out.. so I looked yes for one that's what I would like to have the most but the second one wasn't different size less or bigger. So I was told it was sold out and tried to sell me something else. Sill trying to figure this all out from April 10th to May 19th. SMH so frustrated...and yes I had them in the past and never this bad
-2 Herbies Team 22 July 2020-
Dear C H,
Thank you for your review. We regret to hear that you faced certain diffilcuties. We have implemented new payment systems to make payment process more comfortable for our customers. Indeed, now, due to the current world situation are taking longer than usual to get to our customers . We have shipped duplicate orders towards you and it should have reached you already.
We hope to see you again soon!
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- G Johnson17 May 2020
- Been waiting almost 5 weeks still in Spain got new orde not confident this will arrive either they certainly don't rush doing a re shipment .beware of your ordering from UK London
-2 Herbies Team 4 June 2020-
Thank you for the reply,
Indeed, the COVID-19 situation affects the delivery services in a negative way, thus some parcels got delayed or even lost. At the same time, we dispatch each parcel in time, and we can not affect in along the delivery as the postal service is a third party, and will replace the parcel if it got lost
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- Teresa Markley14 May 2020
- Best customer service ever ! Will always purchase from here only. Quality products, arrives quickly, excellent prices. Highly recommend.
-2 Herbies Team 15 May 2020-
Hello Thérèse,
Thank you for your kind words. We hope to see you again soon!
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