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- order#1 March 2022
- In 2020, I in this website to buy a lot of hemp seed and paid more than two thousand usd, they divide 6 batches sent, but I only received the first package, the other is received, contact the customer service several times, haven't resolved, they only know shirk responsibility, also told I will ensure that I receive all the seeds before, When something happens, I will shift the responsibility to the logistics company. Now I use the translation software to write out the facts, just for other consumers to see my experience before buying. I just want to say that they are a dishonest team that shirks responsibility and will only leave mistakes and losses to consumers
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Herbies Team 13 March 2022- Hello,
Thank you for sharing your experience with others. Your order was divided into 6 separate packages, all of which were shipped on time to the address provided. This part of our responsibility was handled perfectly. According to the USPS statement and tracking information, all packages were delivered. The officially published information cannot be ignored or accepted; we rely on it. Since packages in the United States are delivered with a signature required, we requested this data from the Spanish Post Office to provide proof. We sent this information to you by email and attached all the documents.
All the facts mentioned lead us to affirm that our company cannot be classified as dishonest, as we provide all the information, assistance, and most importantly, the delivery has been officially confirmed. In case of loss or seizure of the order, we provide a full refund or a duplicate order. We have cases with problems like this and provide our respected customers with the necessary assistance. All parts of your order have been confirmed as delivered and the investigation has doubly confirmed this.
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- Jackie D23 February 2022
- Love Herbies...Great Service ..Quick turnaround considering I am in Australia 😉I have purchased a number of varieties as attached my Buds Galore photoStrawberry Banana...Maple Sherbet....Gorilla Glue....Jagg Kush...and someA very happy grower Thanks Herbies...waiting for new order to arrive tomorrow. Brilliant Tracking 👍
1 Herbies Team 24 February 2022- Hello Jackie D,
Thank you for leaving such a positive feedback, we deeply appreciate it! It's inspiring for us know you're happy with our service and products. We wish best of luck with your hobby and will be looking forward to seeing you around :)
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- jeff20 February 2022
- 3 times Ive ordered seeds. They turned up every time. AL the seeds have germinated..not 1 failure. Dont use anyone else.
1 Herbies Team 21 February 2022- Hello Jeff,
Thank you for trusting us, we're so glad that your experience has been pleasant and productive. We hope it will always go the same way!
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- u60419 February 2022
- Excellent
1 Herbies Team 21 February 2022- Hello u604,
Thanks for the review, we are always happy to keep up the good work. We wish you the best!
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- John15 February 2022
- Never have an issue when ordering seeds. Always arrive on time. I only wish Herbies would rotate free seeds. Last couple times I ordered I declined free seeds cause they are not strains I care for.
1 Herbies Team 25 February 2022- Hello John,
We are glad to know that your experience with us was pleasant and smooth. Regarding the free seeds, we will take that into account - thank you very much for that. Our team wishes you the best and hopes to see you again!
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- numbat459 February 2022
- Fast quick delivery awesome
1 Herbies Team 10 February 2022- Hello Numbat45,
Thanks for the review, it's great to hear you're happy with the delivery, we wish you luck with your hobby and hope to see you again soon
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- That kiwiland guy29 January 2022
- Amazing, was very sceptical, received my order within a week, super fast, easy track, very very happy, thank you
1 Herbies Team 29 January 2022- Hello this guy from kiwiland,
Thanks for the feedback, it's great to hear that your order has arrived and that you are happy with our store, we wish you good luck with your hobby and hope to see you again soon
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- Don M13 January 2022
- My wonderful seeds arrived in the U.S. in just 13 days. The ordering process was easy. My seeds arrived nicely labeled in cushioned packaging. All seeds looked viable for germination so I can't wait to sprout some next month. What I enjoy most about Herbie's Seeds is that you get to pick out your free seeds from a list rather than buying the famous "10 + 10" deals of the same strain that other seed dealers do. Unless you're a big-time grower, who wants 20 seeds of the exact same strain? I will use Herbie's again for sure.
1 Herbies Team 16 January 2022- Hello Don M,
Thank you for the review. It's so great to hear that your experience with us was pleasant and that you're satisfied with it. We wish you best of luck with your hobby and hope to see you again soon
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- Hazzamate12 January 2022
- Amazing all-round service got my package in a month even with all this covid stuff, I had brilliant customer service shout out to Micheal, your the man. Also they successfully got through to nz
1 Herbies Team 12 January 2022- Hello Hazzamate, Thank you for sharing your feedback. Customer satisfaction is our top priority. It's nice to know that you are satisfied with the delivery and our service. We are happy to have a good relationship with you and hope to make you happier with your next purchase.
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- Brofromdownunder12 January 2022
- Just received my order! Yay! It took a month to arrive but probably due to my location. Great communication and was tracked. The packaging was fantastic and personal (important due to my location), it also had some freebies! So happy and looking forward to my next grow. Thank you. I love everything about Herbies. I will be back and recommending to everyone I can.
1 Herbies Team 12 January 2022- Hello Brofromdownunder, We are happy to read such a nice review, it's great that you are satisfied with everything. Our team wishes you good luck and hopes to see you soon.
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