Reviews
- Daniel23 September 2020
- I placed my order on the 13th of sept., paid, and recieved on the 22nd. Super fast shipping considering i live in USA. Customer service walked me through the payment process, very friendly! This is my first time ordering, but if all goes well with my order strains & sprouting, i will defffinetly order with Herbies again! Ive found my new seed bank!
-thanks
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Herbies Team 23 September 2020-
Hello Daniel,
Thank you for your review and your kind words, we really happy to hear that you're satisfied with our service and products, and we hope to see you again soon!
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- J18 September 2020
- Top notch and very professional. Amazing customer service and very responsive!! I had two deliveries that made it through and their selection as well as prices cannot be beat. Thank you for being so awesome, Herbies!
1 Herbies Team 18 September 2020-
Hello J,
Thank you for your feedback to our store and your kind words, it's a real pleasure to hear back from a happy customer!
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- B619 September 2020
- The website is as good as any. Have not recieved my order yet, but I see it made its way to the US.
After reading the reviews, it seems like a lot of your negatives involve shipping. Heres my thoughts on that. Spain is becoming the next Amsterdam for weed. I would not doubt that the stoners who work the post office your product goes through, know your packaging methods. Since a lot of your negative reviews involved packages lost in Spain, that would be the place they would get pinched. I never hear of you shipments getting snagged by customs anymore so that my thought. Just saying......
1 Herbies Team 9 September 2020-
Hello B61,
Thank you for your review and kind words. It is true that the COVID-19 situation has affected postal service work in a negative way. We are aware of the issue and working on implementing new delivery methods, however currently the postal service remains the only delivery option available
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- Greg26 August 2020
- hi from canada im giving herbies 5 stars because i think they have awesome customer service. my shipment got lost in the mail wasnt showing up so i contacted herbies and no questions ask they resent my order even with all the shit going on in the world they got to me fairly fast i have bought alot of seeds from differant seed banks and none of them gave me the service like herbies and the person i dealt with his name is vincente awesome dude answered me right back and took care of things for me.fast once the girls are up i will send a few pics and give another review. my personal opion is if you are looking for seeds look to herbies you wont be disappionted and they had the breeds i was looking for which the others didnt . Happy smiling canadian
1 Herbies Team 26 August 2020-
Hello Greg,
Thank you very much for your feedback, we are really happy to hear that you have considered us as a reliable partner to deal with. It is our pleasure, and we are looking forward to seeing you again at Herbies!
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- Levi J.2 August 2020
- herbies may have some of if not the best customer support i've encountered. Readily available, accessible (my anxiety makes phone calls awful, so the chat system is incredibly helpful), and they answered to and fixed any issues I had. My package ended up being marked as lost, and they sent a replacement free of charge. i blame delays in shipping due to current world events, rather than herbies, but it was well worth the wait. they arrived! I chose the stealth shipping option, and while I won't expose herbies secrets, I will say it was clever on their part!
Along with their freebie policy, I can't see myself using another seedbank soon. Thank you herbies team!
1 Herbies Team 3 August 2020-
Hello Levi J,
Thank you very much for your review and for your kind words, it is really encouraging to know that you think this way. Thank you for choosing us to deal with, and please visit us again soon!
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- Hubbabubba200110 July 2020
- You cant fault Herbies really. Been ordering seeds from various companies but the prices were off putting! I was looking for a mix pack for a mystery garden and WOW!!! Herbies hit the mark with a great offer! On top of that I then had other freebies, was just getting better! Anyone looking, dont bother with other banks cos Herbies as it all. Would be shocked if it let you down. Helpline good, especiall8'Alice' and all in all am buzzing. Wont even look at other sites now. Herbies is my fix!!👌
1 Herbies Team 24 July 2020-
Hello Hubbabubba,
Thank you for the reply and your kind words, we really happy to hear that you find our service convenient and hope to see you again soon!
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- Suzanne L20 June 2020
- I was very happy with my order once it arrived. I will definitely be ordering again. Thanks Herbies Seeds.
1 Herbies Team 24 June 2020-
Hello Suzanne L,
Thank you for your review and kind words. We hope to see you again soon!
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- Jerome27 May 2020
- I ordered 2 months ago and still no product 🤦🏿♂️
1 Herbies Team 12 June 2020-
Hello Jerome,
We regret to hear that. It is possible that your order was lost in transit, please reach us in the chat at our website or via email and we will resolve this issue with no delay.
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- Swill17 April 2020
- The best customer service I have dealt with, got everything figured out it no time.
1 Herbies Team 17 April 2020-
Hello,
Thank you for your kind words, we are glad to know that you are happy with our service. We hope to see you again soon!
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- ChobuhGrower9 April 2020
- I would give this less than A Zero It’s been well over a month and still no seeds , I ordered my seeds before the covid19 pandemic and still no seeds no compensation horrible customer service all the agents do is lie I would not ever purchase seeds from this site again .
1 Herbies Team 20 April 2020-
Hello,
We regret to hear that your original order was lost by the postal service. The free duplicate is on it's way to you as we guaranteed.
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