Reviews
Our reviews
Reviews.io
- Kangaroo kid18 March 2022
- My first order was potentially seized or lost on entry to my home country, Herbies customer service actually contacted me before I contacted them to see if it had arrived as the tracking showed it never made it to the destination. When I shared I hadn't received the package the promptly resent it and to my new address. The package arrived within 2 weeks to Australia clean and discreetly.
Thanks alot herbies and team!
Herbies Team25 March 2022- Hello Kangaroo kid,
It's a pleasure to see your review, thank you. We're grateful that you rated us with the highest score and will be glad to see you here once again It's great to know about your satisfaction with our service and shipping. We hope to see you again and reinforce your good impression about our store
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- Randall Dison16 March 2022
- The freebie sprouted but the Grand mommy purple has failed to sprout. I have 8 years of growing but you never know it may have been a dud bean. I still plan on using herbie again in the near future.
Herbies Team28 March 2022- Hello Randall ,
Thank you for letting us know about your experience. The seeds are living biological material and their germination ability can be affected by various factors related to genetics and growing conditions, and it is worth taking a look at the conditions provided during the germination process first. Please, contact us via online chat or via [email protected] and we will gladly provide you assistance, as we do have guarantees and certainly will leave you 5-stars satisfied :)
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- S. Ball14 March 2022
- One week to U.S.
Herbies Team25 March 2022- Hello S. Ball,
Thank you for the review, it's nice to know you're satisfied with the delivery. We hope to see you here again and wish you to enjoy the product
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- adolescent14 March 2022
- Seeds has arrived to SERBIA!
Herbies Team17 March 2022- Hello Adolescent,
Thank you for the review, we're happy to read it. Our team wishes you all the best and hope to see you here again soon
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- ProCBD_NZ14 March 2022
- I have ordered twice for Herbies from NZ and both times the orders made it through. Great discreet shipping and arrived about 2-3 weeks from ordering. 3 out of 10 seeds never germinated but no issues as I have ordered plenty
Herbies Team17 March 2022- Hello ProCBD_NZ,
Thank you for sharing your impressions with us. It is great to know about your satisfaction with delivery time. As for the germination results, it is hard to guarantee 100% germination rate with living biological material, however, our seed banks guarantee at least 7 germinated seeds out of the pack with 10 seeds, so your result considered as satisfying. We would be glad to hear from you again and wish you all the best
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- R Hollis13 March 2022
- I've left messages in regards to supposedly they have closed I have paid for an order if this is true I would like my money back they are not returning my calls
Herbies Team13 March 2022- Hello R Hollis,
I kindly inform you that we're not closed. Herbies’ Support team is there to talk 24/7 with short breaks at 8-11 am (GMT) and 8-11 pm (GMT). If you call us during these time slots, our support service will call you back immediately after the break is over. Moreover, you could contact us via online chat or via emails here [email protected] and here [email protected]. We do have a lot of incoming emails, but rest assured, no one is ignored, as we appreciate and respect each and every customer.
Your order was paid and dispatched, it's currently on the way to you. Our Quality manager already contacted you on this matter, hope everything will be cleared up for you and you will have only positive feedback.
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- Lindsay12 March 2022
- Great collection, fast delivery.I've been ordering from here for 3-4yrs and always had 100% germination. Last order however none germinated 😔 . I understand this happens, maybe just a bad batch.
Herbies Team13 March 2022- Hello Lindsay,
We appreciate your feedback and thank you for choosing us. Our company always stands by guarantees and provides the assistance needed, so please, contact us via online chat or via following email [email protected] and our Quality Manager will assist you with germination issue. Seeds are living biological material and their germination ability depends on various factors, such as delivery conditions, genetics, germination conditions. We would be happy to hear from you and clear this up, as our top priority is a satisfied customer
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- Itsjustme12 March 2022
- Really impressed with how quickly the seeds came. And that they were well packaged and stealthy. Will definitely be buying more
Herbies Team13 March 2022- Hello Itsjustme,
Thank you for the feedback. We appreciate your kind words about our delivery time, stealth packaging and hope to see you soon
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- Tyler c1379 March 2022Herbies Team10 March 2022
- Hello Tyler c137,
Thank you for the review, it means a lot to us and lets us know we're on the right track. Looking forward to seeing you again soon and thanks again!
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- Canuck8 March 2022
- 100% germination all perfect so far, hopefully when finished will be equal quality. Appreciate the free seeds to try other strains.
Herbies Team9 March 2022- Hello Canuck,
Thank you for the feedback. It's great to know about your successful germination rate. We wish you the best of luck with your hobby and hope to see you here again soon
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