Reviews

Our reviews

Reviews.io

Sort by: Date Rating Stars

order#

1 March 2022
- In 2020, I went to this site to buy a batch of hemp seeds and paid more than two thousand USD. They divided the shipment into 6 batches, but I only received the first package. The other one was received. I contacted customer service several times. It wasn't resolved. They only know how to shirk responsibility. They also said that I would make sure I received all the seeds beforehand. When something happens, I would transfer the responsibility to the logistics company. Now I use translation software to write down the facts, just so other consumers can see my experience before purchasing. I just want to say that they are a dishonest team that shirks responsibility and will only leave mistakes and losses for consumers.
0
Herbies Team

13 March 2022
- Hello,
  
  Thank you for sharing your experience with others. Your order was divided into 6 separate parcels, all of them were dispatched in a timely manner to the address provided, this part of our responsibility was managed perfectly. According to the USPS statement and tracking information, all packages were delivered. Officially performed information cannot be ignored and unaccepted, we do rely on it. Since packages to the USA are delivered with signature required, we have requested this data from the Spanish Post to provide as proof. We have emailed this information to you and fairly attached all the documents.
  
  All the facts mentioned leads us to the statement that our company cannot be called dishonest, as we do provide all the information, assistance and more important - the delivery was confirmed officially. In the event if the order lost or seized we provide a full refund or a duplicate of the order. We do have the cases with the issues like that and provide our respected customers with the assistance needed. All the parts of your order were confirmed as delivered and the investigation double confirmed it.
0
Keiladee89

1 March 2022
- Just amazing
0
Herbies Team

3 March 2022
- Hello Keiladee89,
  
  Thank you for the review, it's great to know you feel this way. Have a good one!
0
Ryan

28 February 2022
- Super fast shipping. Amazing customer support. The seeds look great and will update when i germinate
0
Herbies Team

1 March 2022
- Hello Ryan,
  
  Thank you for the review, we're pleased to hear you liked our customer support and the shipping. Please keep us updated on the germination matter, we'll be looking forward to hearing from you
0
Tbon

28 February 2022
- Amazing customer service. I bought 2 seeds and they gave an extra. One of mine didn't germinate and within 2 weeks they set it up where I can get 2 extra seeds for free since one didn't germinate. Very fast response times and quality seeds. Will use again.
0
Herbies Team

1 March 2022
- Hello Tbon,
  
  Thank you for your feedback. It's wonderful to know that you're satisfied with our customer service and satisfaction guarantees. Cases of non-germination like this can occur from time to time, so we're always here to provide the best possible support. We look forward to seeing you again anytime.
1
Ivan Milojević

25 February 2022
- So far the best site ever, from strain genetics to consultants everything is top notch!!!
0
Herbies Team

28 February 2022
- Hello Ivan Milojević,
  
  Thank you for your review, we're pleased to hear you feel this way. We hope to see you back again soon!
1
M from Australia

25 February 2022
- Excellent website easy to navigate The Herbies gang is great if you have any problems. Sorted my non-delivery quickly as with a resulting success. Highly recommend Herbies
0
Herbies Team

28 February 2022
- Hello M from Australia,
  
  Thank you for the review, it's so great to know you're happy with our website and customer service. We're always trying to do our best to resolve any arised issues. Our Team wishes you best of luck!
0
dmc sri lanka

25 February 2022
- wow this is an amazing service, this is my 1st order. Luckily I received my package within 15 days, they said it will take 25-30 days, I am from Sri Lanka, I recommend this service to Sri Lankans to get seeds very fast, stealthy and cheap with free bees, I have no more words to say about Herbies, I recommend 100%
0
Herbies Team

28 February 2022
- Hello dmc sri lanka,
  
  Thank you so much for your nice words, we're happy to hear that your first experience with us has been great. We wish you all the best and hope to keep in touch!
1
Ariel kush

23 February 2022
- Good products and good delivery times to Australia
0
Herbies Team

24 February 2022
- Hello Ariel Kush,
  
  Thank you for your review. We are happy to hear that you are satisfied with our store. We wish you all the best and hope to see you again soon!
0
RuentheWest

23 February 2022
- I am from New Zealand and would recommend herb seeds one hundred percent 15 days from the date of my order to delivery with extra bonus items and stealth packaging very effective and so reliable
0
Herbies Team

24 February 2022
- Hello RuentheWest,
  
  Thank you for the review, we appreciate you spreading the word about us - that's really motivating. Hope you'll enjoy our product and we'll stay in touch!
0
Rafael de los Kobos

23 February 2022
- Excellent design.
0
Herbies Team

25 February 2022
- Hello Rafael de los Kobos,
  
  Thank you for the review, we're pleased to hear you appreciate it. Wish you all the best
0

Add review

Customer Ratings

870 ratings

Reviews with rating

5

797 ratings
4

34 ratings
3

8 ratings
2

5 ratings
1

26 ratings

Rate our store* (required)

Add review