Insurance Is Now Free for Our Australian Customers!

Great news for Australian customers – Herbies now offers free insurance! This means you can shop with full confidence, knowing that your order is protected at no extra cost. If your insured package doesn’t arrive or reaches you in poor condition, you’re entitled to up to two free reshipments.

Specifically, you’re eligible for a free reshipment if your package takes more than twice the average shipping time according to our shipping calculator, gets lost or seized in transit (through no fault of your own), or if you receive a customs interception letter. If that happens, just send us a photo of the customs label and the letter, and we’ll take care of the rest. Your peace of mind is our priority!

Please note: Delivery times may vary due to external factors like holidays or global events, so check our blog for updates. If a package can’t be delivered due to issues like an incorrect shipping address or the recipient not being available, we won’t be able to send a replacement.

To ensure the best possible delivery success, all shipments heading to Australia are sent using stealth packaging. This added precaution helps guarantee that your order arrives safely and discreetly.

For any concerns or inquiries, our customer support team is available around the clock. You can use the live chat feature on our website or contact us via email at [email protected].

With this great news, there’s never been a better time to check out our awesome new strains. Find the perfect addition to your collection and enjoy worry-free shopping!

Herbies Head Shop expressly refuses to support the use, production, or supply of illegal substances. For more details read our Legal Disclaimer.