Reviews
- Daniel23 September 2020
- I placed my order on September 13th, paid for it, and received it on the 22nd. Super fast shipping considering I live in the US. Customer service walked me through the checkout process, very friendly! This is my first time ordering, but if everything goes well with my strain order and germination, I will definitely order from Herbies again! I found my new seed bank! -Thank you
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Herbies Team 23 September 2020-
Hi Daniel,
Thank you for your review and kind words, we are really happy to hear that you are satisfied with our service and products, and we hope to see you again soon!
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- J18 September 2020
- Top notch and very professional. Amazing customer service and very responsive!! I had two deliveries that made it through and their selection as well as prices cannot be beat. Thank you for being so awesome, Herbies!
1 Herbies Team 18 September 2020-
Hello J,
Thank you for your feedback to our store and your kind words, it's a real pleasure to hear back from a happy customer!
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- B619 September 2020
- The website is as good as any. I haven't received my order yet, but I see it has arrived in the US. After reading the reviews, it seems like a lot of your negatives are about shipping. Here are my thoughts on that. Spain is becoming the next Amsterdam for weed. I wouldn't doubt that the stoners who work at the post office your product goes through are familiar with your packaging methods. Since a lot of your negative reviews were about packages getting lost in Spain, that would be where they would get caught. I've never heard of your shipments getting held up by customs again, that's my take. Just saying...
1 Herbies Team 9 September 2020-
Hello B61,
Thank you for your review and kind words. It is true that the COVID-19 situation has affected postal service work in a negative way. We are aware of the issue and working on implementing new delivery methods, however currently the postal service remains the only delivery option available
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- Greg26 August 2020
- hi from canada im giving herbies 5 stars because i think they have awesome customer service. my shipment got lost in the mail wasnt showing up so i contacted herbies and no questions ask they resent my order even with all the shit going on in the world they got to me fairly fast i have bought alot of seeds from differant seed banks and none of them gave me the service like herbies and the person i dealt with his name is vincente awesome dude answered me right back and took care of things for me.fast once the girls are up i will send a few pics and give another review. my personal opion is if you are looking for seeds look to herbies you wont be disappionted and they had the breeds i was looking for which the others didnt . Happy smiling canadian
1 Herbies Team 26 August 2020-
Hello Greg,
Thank you very much for your feedback, we are really happy to hear that you have considered us as a reliable partner to deal with. It is our pleasure, and we are looking forward to seeing you again at Herbies!
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- Johnny Appleseed13 August 2020
- Finally arrived. Took 2 1/2 months. Ordered 3 Grandpa Purps. 2 of the 3 Grandpa Purps didn't sprout. On the last one. Hopefully that's the case. If not, it was all for nothing. A plus is they sent 2 auto gorillas and 1 auto purp with my order. So I'm assuming they're autos.
1 Herbies Team 13 August 2020-
Hello Johnny,
Thank you for your feedback. We regret that 2 out of 3 seeds in a pack did not germinate. It is impossible to guarantee 100% germination as seeds are living biological material and can be affected by a wide range of external factors, however we do have a guarantee. The germination rate you experienced was below the guaranteed level, and we have already contacted you to resolve the issue.
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- Hubbabubba20019 August 2020
- Have been sitting on this a while as maybe thought its something I did, but not changed a thing.
Bought 2 mix seedstockers @€15 each,autoflower seeds and got real problems. Some not germinated and when they have there a mess! Same seeds/ strains from seedstockers where awesome but theses are and were unfortunately disastrous. How can same strains from same breeder but from a different supplier be so bad?? As mich has I am very fond of herbies and would normally recommend them, these are giving me serious doubts! Sad results. Sorry
1 Herbies Team 13 August 2020-
Hello Hubbabubba2001,
Thank you for your review. We regret to know that those seeds did not do well. Seeds are live biological material and their ability to germinate can be affected by a wide range of external factors, thus it would be impossible to guarantee 100% germination each time. But please don't worry as we have a guarantee of at least 70% germination rate, and we have already contacted you via email to resolve the issue.
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- Levi J.2 August 2020
- herbies may have some of if not the best customer support i've encountered. Readily available, accessible (my anxiety makes phone calls awful, so the chat system is incredibly helpful), and they answered to and fixed any issues I had. My package ended up being marked as lost, and they sent a replacement free of charge. i blame delays in shipping due to current world events, rather than herbies, but it was well worth the wait. they arrived! I chose the stealth shipping option, and while I won't expose herbies secrets, I will say it was clever on their part!
Along with their freebie policy, I can't see myself using another seedbank soon. Thank you herbies team!
1 Herbies Team 3 August 2020-
Hello Levi J,
Thank you very much for your review and for your kind words, it is really encouraging to know that you think this way. Thank you for choosing us to deal with, and please visit us again soon!
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- Hubbabubba200110 July 2020
- You cant fault Herbies really. Been ordering seeds from various companies but the prices were off putting! I was looking for a mix pack for a mystery garden and WOW!!! Herbies hit the mark with a great offer! On top of that I then had other freebies, was just getting better! Anyone looking, dont bother with other banks cos Herbies as it all. Would be shocked if it let you down. Helpline good, especiall8'Alice' and all in all am buzzing. Wont even look at other sites now. Herbies is my fix!!👌
1 Herbies Team 24 July 2020-
Hello Hubbabubba,
Thank you for the reply and your kind words, we really happy to hear that you find our service convenient and hope to see you again soon!
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- Suzanne L20 June 2020
- I was very happy with my order once it arrived. I will definitely be ordering again. Thanks Herbies Seeds.
1 Herbies Team 24 June 2020-
Hello Suzanne L,
Thank you for your review and kind words. We hope to see you again soon!
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- Jerome27 May 2020
- I ordered 2 months ago and still no product 🤦🏿♂️
1 Herbies Team 12 June 2020-
Hello Jerome,
We regret to hear that. It is possible that your order was lost in transit, please reach us in the chat at our website or via email and we will resolve this issue with no delay.
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