USA Express 
Reviews
- Chris Edwards8 August 2020
- Herbies has great service. My order was lost in the mail so they sent a duplicate. I ended up getting both packages and I’m glad I did. Would rate 5 stars but some of the seeds are very very small. I will update in the future depending if they germinate or not
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Herbies Team 10 August 2020-
Hello Chris,
Thank you for the review. The seeds are live biological material, so they could differ in shape and shade, so please give them a try, they look should not affect their germinating power. We are looking forward to your update, thank you!
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- John18 July 2020
- My shipment was supposed to be here in three weeks. But it took 9 I would keep that in mind!
,!!!
-2 Herbies Team 23 July 2020-
Hello John,
Please accept out deepest apologies for the delay, indeed the COVID-19 situation affects postal service speed of work in negative way. We regret that this issue took place, and we assure you that we never intended on keeping you wait.
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- Randall Dison24 June 2020
- Feeling better. Customer service got right back in touch with me . They are sending a replica of my order with some free beans. I hope my order arrives this time.
-2 Herbies Team 24 June 2020-
Hello Randall Dison,
Thank you for the review. We regret that the original order of yours was lost in transit, but no worries, we are already sending a replacement along with some bonus seeds for your waiting. We hope it will soon reach you
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- Bill7129 May 2020
- I will never oder from them again been over a month and still no seeds now i have to wait longer cause they are out of stock of what i ordered should have stayed with the other company i was ordering from i always got my order with no delays they wont refund my money its a dam shame i heard alot of good things about herbies but my experience is hell never again
-2 Herbies Team 29 May 2020- Hello Bill,
Thank you for the review. We regret that this issue took place, rest assured we will resolve it in your favor soon
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- C H20 May 2020
- Very stressful to use first the payment did not go through then got sumone to help me after a week of trying next wait Patiently. Next wait again to get order and tracking number again did not get one. So after 3 days asked about it then got one next day. Then order Spain did not move for like 14 days was like mmmmm maybe because of covid-19 like me ask .... no now lost. So they Said they Re send it was like ok. Look at reviews and happens a lot . Next was told that they can not do because sees r out.. so i looked yes for one it is what was the one i would of like to have the most but the second was not in different size less or larger. So way was told was sold out and tried to sell me something else. Sill trying to figure this all out from April 10 to M ay 19. S.M.H. so Frustrated ... and yes i had ues them in the pass and never this bad
-2 Herbies Team 22 July 2020-
Dear C H,
Thank you for your review. We regret to hear that you faced certain diffilcuties. We have implemented new payment systems to make payment process more comfortable for our customers. Indeed, now, due to the current world situation are taking longer than usual to get to our customers . We have shipped duplicate orders towards you and it should have reached you already.
We hope to see you again soon!
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- G Johnson17 May 2020
- Been waiting almost 5 weeks still in Spain got new orde not confident this will arrive either they certainly don't rush doing a re shipment .beware of your ordering from UK London
-2 Herbies Team 4 June 2020-
Thank you for the reply,
Indeed, the COVID-19 situation affects the delivery services in a negative way, thus some parcels got delayed or even lost. At the same time, we dispatch each parcel in time, and we can not affect in along the delivery as the postal service is a third party, and will replace the parcel if it got lost
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- Teresa Markley14 May 2020
- Best customer service ever ! Will always purchase from here only. Quality products, arrives quickly, excellent prices. Highly recommend.
-2 Herbies Team 15 May 2020-
Hello Teresa,
Thank you for your kind words. We hope to see you again soon!
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- N.S22 February 2020
- Herbies has a lot of good strains on here I am happy with the selection, this time I went with the purple cherry punch still waiting on the authorization that they have received my payment, it’s taking longer than I expected but I’m sure it will reach them soon.
I have made the payment 3 days ago on the 19th of feb so they should get it by Monday and we they can provide me with the end result
-2 Herbies Team 25 February 2020-
Hello N.S,
Thank you for the review.
We regret to hear that your payment has been delayed. It can sometimes take longer than expected due to bank's operation issues. We will be sure to dispatch your order as soon as the payment gets here. We have also sent you an email for clarification so that we could find your payment faster.
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- Dayday 199915 January 2020
- only one of green house seed co lemon skunk beans spouted.Blackskull seeds were fine so far i have a problem years ago with seeds not be what they say they were hoping for the best.
-2 Herbies Team 13 February 2020-
Hello,
Thank you for your review.
Seedbanks guarantee maximum germination, meaning that 70% of seeds in a pack will germinate, for example - at least 7 out of 10 or 3 out of 5. However, cannabis seeds are biological material and their ability to germinate can be affected by a wide range of external factors. Cases of bad germination are relatively rare, and we have a claim form to help our clients in case they have faced a problem with germination. You may fill it up if you've faced issue with our seeds, and compliance manager will get in touch with you shortly.
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- Angela Watkins9 June 2020
- I wrote a review and it was deleted.
I placed an order 4/20
I checked tracking, the last time tracking was posted was 4/28 from Spain.
My order # 829685 & 829684.
Where r my seeds.
I will update my review once seeds are received
I used to get seeds from you, it only took about 10 days then.
I need my seeds
Thank you
-3 Herbies Team 10 June 2020-
Hello Angela,
We have not removed your reviews,
Regarding the orders - the last order was replaced with a duplicate, and it is on its way to you now. The delays in delivery appear purely due to the COVID-19 situation, that affects the delivery time in a negative way, as it is stated in out the warning disclaimer at the website. We regret that this happened and sincerely hope that the replacement will soon reach you.
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