Reviews
- Abel5 August 2020
- I just received the mines I'm so glad I found this site where I live in California. It came fast I'm so happy They came. Especially during this Covid 19. There was no big delay at all. 5 stars
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Herbies Team 5 August 2020-
Hello Abel,
Thank you for your feedback, we are really encouraged to know that despite the COVID-19 delivery delays you're happy with our service and products. We hope to see you again soon!
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- John18 July 2020
- My shipment was supposed to arrive in three weeks. But it took 9, I'll keep that in mind! ,!!!
-1 Herbies Team 23 July 2020-
Hello John,
Please accept out deepest apologies for the delay, indeed the COVID-19 situation affects postal service speed of work in negative way. We regret that this issue took place, and we assure you that we never intended on keeping you wait.
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- Marv1 July 2020
- Takes awhile with the pandemic, but Herbies comes through doing what needs to be done. Always a pleasure..
-1 Herbies Team 24 July 2020-
Hi Marv,
Thank you for your review, really encouraging to hear that you're happy with our service. We hope to see you again soon!
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- Bill7129 May 2020
- I will never order from them again it's been over a month and still no seeds now I have to wait longer as they are out of stock of what I ordered should have stayed with the other company I was ordering from I always received my order without delay they will not refund my money it's such a shame I've heard a lot of good things about the herbs but my experience is never again hell
-1 Herbies Team 29 May 2020- Hello Bill,
Thank you for the review. We regret that this issue took place, rest assured we will resolve it in your favor soon
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- C H20 May 2020
- Very stressful to use first the payment didn't go through then Sumone helped me after a week of trying to wait patiently. Then wait again to get the order and the tracking number didn't get one yet. So after 3 days I asked about it then I got one the next day. Then the order Spain didn't move for about 14 days was like mmmmm maybe because of covid-19 as I ask.... no now lost. So they said they sent it was like ok. Look at the reviews and this happens a lot. Then they were told they couldn't make it because it saw r out.. so I looked yes for one that's what I would like to have the most but the second one wasn't different size less or bigger. So I was told it was sold out and tried to sell me something else. Sill trying to figure this all out from April 10th to May 19th. SMH so frustrated...and yes I had them in the past and never this bad
-1 Herbies Team 22 July 2020-
Dear C H,
Thank you for your review. We regret to hear that you faced certain diffilcuties. We have implemented new payment systems to make payment process more comfortable for our customers. Indeed, now, due to the current world situation are taking longer than usual to get to our customers . We have shipped duplicate orders towards you and it should have reached you already.
We hope to see you again soon!
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- G Johnson17 May 2020
- I waited almost 5 more weeks in Spain, I received a new order, I'm not sure if it will arrive either, they certainly are not rushing to make a reshipment. Beware of your order from the UK to London
-1 Herbies Team 4 June 2020-
Thank you for the reply,
Indeed, the COVID-19 situation affects the delivery services in a negative way, thus some parcels got delayed or even lost. At the same time, we dispatch each parcel in time, and we can not affect in along the delivery as the postal service is a third party, and will replace the parcel if it got lost
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- Customer12 May 2020
- I had a lost delivery that had been delivered according to tracking but no package was received and understandably the guys at Herbies were not responsible but went there to give me a bonus on my next order... quality service (Gabriel)
-1 Herbies Team 12 May 2020-
Good morning,
Thank you for your review, we are glad to know that you are satisfied with our service!
Respectfully, Herbies
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- Ben P8 May 2020
- I ordered from Herbies because of the good reviews. Your prices are very reasonable. I will do another review after I receive it and it begins germinating.
-1 Herbies Team 12 May 2020-
Hello Ben,
Thank you for the review. We hope to hear from you soon!
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- sadbuthappy4 May 2020
- thanks to all at herbies, ordered seeds on 15th April, just received, 4th May bit of a long wait but at these timesonly to be expected really happy with purchase thanks guys
-1 Herbies Team 5 May 2020-
Hello and thank you for your feedback. We regret that delay took place and very grateful for your understanding
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- hconeil19571 May 2020
- I love Herbies.. I've never had any problems, I have awesome genetics, very good germination and healthy plants every time. So much hope for the future, after the arrival of this "package" of Herbies.. Planting a garden is an exercise in hope, and positive thinking...
-1 Herbies Team 5 May 2020-
Good morning,
Thank you for the review and your kind words. We hope this performance will be even greater than before :)
Respectfully, Herbies
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