Reviews
Our reviews
Reviews.io
- u60419 February 2022
- Top Notch
1Herbies Team21 February 2022- Hello u604,
Thank you for the review, we're always happy to keep up the good work. We wish you all the best!
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- John15 February 2022
- Never have an issue when ordering seeds. Always arrive on time. I only wish Herbies would rotate free seeds. Last couple times I ordered I declined free seeds cause they are not strains I care for.
1Herbies Team25 February 2022- Hello John,
We're happy to know your experience with us has been nice and smooth. Regarding free seeds, we'll take it into consideration - thank you very much for that. Our Team wishes you all the best and hopes to see you back!
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- Keith10 February 2022
- I cannot place an order as credit card won't go thru. I've called my bank and it's not on their end. Tried calling customer support and no return call. Very frustrating
1Herbies Team5 March 2022- Hello Keith,
Thank you for leaving a feedback. As you informed us via email correspondence, your card doesn't have the 3-D Secure technology activated. This is an obligatory measure for card payments on our website. Our respected customers can easily find the information regarding all payment requirements on here: https://herbiesheadshop.com/payments.
Before proceeding with the payment again, contact your bank directly to find out if your card supports 3D-Secure verification codes and allows international transactions. Our payment system doesn't accept Government payment cards, American Express cards, Prepaid cards. When having trouble with payment, please, contact our online managers or fill in a claim form. You could also contact us via [email protected] or [email protected]. Our managers are always here for you, we hope your future purchases will go smoothly and wait to see you here again!
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- numbat459 February 2022
- Fast quick delivery awesome
1Herbies Team10 February 2022- Hello Numbat45,
Thank you for the review, it's great to hear that you're happy with the delivery, we wish you best of luck with your hobby and hope to see you again soon
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- That kiwiland guy29 January 2022
- Amazing, was very sceptical, received my order within a week, super fast, easy track, very very happy, thank you
1Herbies Team29 January 2022- Hello That kiwiland guy,
Thank you for the feedback, it's great to hear that your order has arrived and that you're happy with our store, we wish you best of luck with your hobby and hope to see you again soon
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- Don M13 January 2022
- My wonderful seeds arrived in the U.S. in just 13 days. The ordering process was easy. My seeds arrived nicely labeled in cushioned packaging. All seeds looked viable for germination so I can't wait to sprout some next month. What I enjoy most about Herbie's Seeds is that you get to pick out your free seeds from a list rather than buying the famous "10 + 10" deals of the same strain that other seed dealers do. Unless you're a big-time grower, who wants 20 seeds of the exact same strain? I will use Herbie's again for sure.
1Herbies Team16 January 2022- Hello Don M,
Thank you for the review. It's so great to hear that your experience with us was pleasant and that you're satisfied with it. We wish you best of luck with your hobby and hope to see you again soon
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- Hazzamate12 January 2022
- Amazing all-round service got my package in a month even with all this covid stuff, I had brilliant customer service shout out to Micheal, your the man. Also they successfully got through to nz
1Herbies Team12 January 2022- Hello Hazzamate,
Thank you for sharing a feedback, customers' satisfaction is on the first place for us. It is nice to know you're pleased with delivery and our service, we're lucky to have a deal with you and hope to make you happier with your next purchase
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- Brofromdownunder12 January 2022
- Just received my order! Yay! It did take a month to arrive but probably due to my location. Great communication and was tracked. The packaging was fantastic and personal ( important due to my location) it also contained a few gifts! So happy and looking forward to my next grow. Thankyou. Love everything about Herbies. Will be back and will recommend to everyone I can.
1Herbies Team12 January 2022- Hello Brofromdownunder,
We're glad to read such a nice review, it's great that you're pleased with everything. Our Team wishes you the best of luck and hope to see you soon
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- Matt Simmonds31 December 2021
- First class service,I received my order all the way to Australia left on 1st Dec received 31st.All during COVID and Christmas rush!
1Herbies Team4 January 2022- Hello Matt ,
Thank you for the feedback, it's a pleasure for us to read about good experience of our customers. We wish you all the best and hope to see you at Herbies again
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- Waterboy28 December 2021
- 5 stars because of the following:- great customer service- fast shipping- great range of quality genetics- great communication- Best for last (Alot of freebies ! those zkittles are fire!)Any issues (very rare) get resolved very fast !
1Herbies Team28 December 2021- Hello Waterboy,
Thank you for the review, it's great to know that your experience with us was so positive. We wish you best of luck with your hobby and hope to see you again soon
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