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- order#1 March 2022
- In 2020, I went to this site to buy a batch of hemp seeds and paid more than two thousand USD. They divided the shipment into 6 batches, but I only received the first package. The other one was received. I contacted customer service several times. It wasn't resolved. They only know how to shirk responsibility. They also said that I would make sure I received all the seeds beforehand. When something happens, I would transfer the responsibility to the logistics company. Now I use translation software to write down the facts, just so other consumers can see my experience before purchasing. I just want to say that they are a dishonest team that shirks responsibility and will only leave mistakes and losses for consumers.
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Herbies Team 13 March 2022- Hello,
Thank you for sharing your experience with others. Your order was divided into 6 separate parcels, all of them were dispatched in a timely manner to the address provided, this part of our responsibility was managed perfectly. According to the USPS statement and tracking information, all packages were delivered. Officially performed information cannot be ignored and unaccepted, we do rely on it. Since packages to the USA are delivered with signature required, we have requested this data from the Spanish Post to provide as proof. We have emailed this information to you and fairly attached all the documents.
All the facts mentioned leads us to the statement that our company cannot be called dishonest, as we do provide all the information, assistance and more important - the delivery was confirmed officially. In the event if the order lost or seized we provide a full refund or a duplicate of the order. We do have the cases with the issues like that and provide our respected customers with the assistance needed. All the parts of your order were confirmed as delivered and the investigation double confirmed it.
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- Jackie D23 February 2022
- I love Herbies... Great service. .and a little bit A very happy grower Thank you Herbies... waiting for a new order tomorrow. Brilliant follow up 👍
1 Herbies Team 24 February 2022- Hello Jackie D,
Thank you for leaving such a positive feedback, we deeply appreciate it! It's inspiring for us know you're happy with our service and products. We wish best of luck with your hobby and will be looking forward to seeing you around :)
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- jeff20 February 2022
- I've ordered seeds 3 times. They came back every time. AL the seeds germinated..not 1 failure. Don't use anyone else.
1 Herbies Team 21 February 2022- Hello Jeff,
Thank you for trusting us, we're so glad that your experience has been pleasant and productive. We hope it will always go the same way!
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- u60419 February 2022
- Excellent
1 Herbies Team 21 February 2022- Hello u604,
Thank you for the review, we're always happy to keep up the good work. We wish you all the best!
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- John15 February 2022
- Never had a problem ordering seeds. Always arrive on time. I only wish Herbies would rotate the free seeds. The last two times I ordered, I declined the free seeds because they aren't strains I care for.
1 Herbies Team 25 February 2022- Hello John,
We're happy to know your experience with us has been nice and smooth. Regarding free seeds, we'll take it into consideration - thank you very much for that. Our Team wishes you all the best and hopes to see you back!
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- numbat459 February 2022
- Fast and quick delivery great
1 Herbies Team 10 February 2022- Hello Numbat45,
Thank you for the review, it's great to hear that you're happy with the delivery, we wish you best of luck with your hobby and hope to see you again soon
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- That kiwiland guy29 January 2022
- Amazing, I was very skeptical, I received my order in a week, super fast, easy tracking, very very happy, thank you
1 Herbies Team 29 January 2022- Hello That kiwiland guy,
Thank you for the feedback, it's great to hear that your order has arrived and that you're happy with our store, we wish you best of luck with your hobby and hope to see you again soon
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- Don M13 January 2022
- My wonderful seeds arrived in the US in just 13 days. The ordering process was easy. My seeds arrived nicely labeled in a padded package. All the seeds seemed viable for germination, so I'm looking forward to sprouting some next month. What I like most about Herbie's Seeds is that you can choose your free seeds from a list rather than buying the famous "10 + 10" offers of the same strain that other seed retailers offer. Unless you're a big grower, who wants 20 seeds of the same strain? I will definitely use Herbie's again.
1 Herbies Team 16 January 2022- Hello Don M, Thank you for your review. It's so nice to hear that your experience with us was pleasant and that you are satisfied. We wish you good luck with your hobby and hope to see you again soon.
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- Hazzamate12 January 2022
- Amazing all-around service got my package in a month even with all this covid stuff, I had great customer service shout out to Micheal your man. They also managed to get through to NZ
1 Herbies Team 12 January 2022- Hello Hazzamate, Thank you for sharing your feedback. Customer satisfaction is our top priority. It's nice to know that you are satisfied with the delivery and our service. We are happy to have a good relationship with you and hope to make you happier with your next purchase.
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- Brofromdownunder12 January 2022
- Just received my order! Yay! It took a month to arrive but probably due to my location. Great communication and was tracked. The packaging was fantastic and personal (important due to my location), it also had some freebies! So happy and looking forward to my next grow. Thank you. I love everything about Herbies. I will be back and recommending to everyone I can.
1 Herbies Team 12 January 2022- Hello Brofromdownunder, We are happy to read such a nice review, it's great that you are satisfied with everything. Our team wishes you good luck and hopes to see you soon.
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