USA Express 
Reviews
- Sensisista16 October 2020
- Still waiting on seeds to arrive 5 weeks now ordered, three weeks after ordering and nothing however great communication with Herbie's assured me with another order however just received exactsame email telling me it will be late and not to worry, unfortunately I have doubts I will not a second time round
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Herbies Team 19 October 2020-
Hello Sensisista,
We are really sorry that your orders are being delayed. To our regret, the COVID-19 situation has affected the postal delivery time in a negative way. However, please do not worry - the trackings for the last order of yours has been updated yesterday, it should arrive soon
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- Jonk24 September 2020
- Consistent over the years, great customer service and fast shipping with qaulity products. A++
3 Herbies Team 25 September 2020-
Hello Jonk,
Thank you for your review to our store, we are really glad to hear that you're happy with our service and products throughout all these years. We hope to see you again soon!
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- Liam16 May 2020
- Worse customer service iv ever experienced i wouldnt order from herbies if it was free been prommised that my seeds over £300 worth are on there way been getting told this for about 4 weeks ore more whilst waiting for this order i ordered from seedsman and the delivery was here in less than a week so postal being back logged aint the problem its herbies. Then to be prommised a refund within a few days ore less wich it aint happend yet and doesent look like it will i have all the proof and lies in emails and consultant chat if you order today you mynt be lucky and get your order for Christmas any body wants proof message me il be happy to send copys of the chat and emails come on herbies lets hear your excuses
3 Herbies Team 27 May 2020-
Dear Liam,
I regret to hear that you have faced such inconvenience with our service.
As a direct result of the COVID-19 situation, delivery times for postal and courier services have been affected negatively. We truly regret this situation.
However, the postal service is a third party, thus we we can not control their speed of work. We have packed and dispatched the parcel properly and on time, the delays has appeared during transportation.
The refund has been issued, the time it takes depends on a payment system you were using and your local bank.
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- BossGrows24 November 2019
- Can’t place an order. Contact number for payments doesn’t work. Old website format is more user friendly. No response to emails. Not sure what happened to this company but it used to be a lot better
3 Herbies Team 28 November 2019-
Hello, thank you for the review!
By the time we received your review, we had 24/5 working schedule. Now our support team works 24/7, you can get a quick and a highly-qualified consultation with our chat managers anytime.
Regarding payment - unfortunately, card payments were not available at the moment of placing your order, please accept our apologies for inconvenience caused. The situation appeared due to technical problems on the side of our partner. Now everything works in the proper way.
In the nearest future we will introduce a brand new discount system, please follow our news section here for updates. Now we offer promotions and free bonus seeds offers.
We understand that some of our old trusted customers may temporarily find our new website difficult to navigate, as they are used to previous version of Herbies. The website updating has opened the door for new opportunities – both for us and for our customers. We have more functions now, searching became more convenient.
We are sure that you will find our new website more user-friendly after you use it for a while. In addition, as was mentioned above, we work 24/7 now. If you face any difficulties while using our new website, please feel free to reach us via online chat anytime – we are here to help you!
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- G Unit31 October 2019
- Absolutely the best, most reliable and easy to deal with company around.
Amazing service, always reliable, informative friendly staff - no other store is even in the ballpark of HERBIES!!
Could not recommend them highly enough👍
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- Saroosh4 November 2022
- Easy to grow! My temperature and humidity were very off for most of the time but the plants had no issues. They didn't need a lot of care and the bud turned out amazing.
2 Herbies Team 15 November 2022- Hello Saroosh,
Thanks for the review - it's nice to hear you're satisfied with our product and how it went through the challenging conditions. We'll be happy to see you in our store again!
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- browndog37521 March 2022
- This was my first time ordering seeds, i was hesitant at first as im in Australia. Placed order on the 5th of March (which was a Saturday). Received email on the 7th saying order has been shipped and tracking No.Seeds arrived after 14 days... i was expecting longer to be honest.. very discreet/stealth packaging... couldnt be happier.Will not be able to germinate for a while as growing outdoors. Cant wait to see how they go. Will give another review once grow done.
2 Herbies Team 28 March 2022- Hello Browndog375,
Thank you for the feedback. We are lucky to have a deal with you and hope to make you happier with your next purchase
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- Narriah1kheekii218 February 2022
- Herbies is the best for seeds...been using Herbies for years never once have I had trouble stealth is good...Got here to Australia relatively fast...Herbies has a friendly team that reply to email almost instantly...Herbies have the best loyalty system with freebiesFreebies are of the highest quality...It's an easy site to navigate...many seedbanks to choose fromDon't go elsewhere for quality pips100% success germination rate...all you need is Herbies for worry free purchases...even has instructions for newbies starting... Just a suggestion perhaps a grow forum could help inexperienced gain information from the experienced growers n breeder's...№1 for all your seeds... fast ,efficient and a trustworthy company... can't go wrong with Herbies...👁️❤️ Herbies...
2 Herbies Team 20 February 2022- Hello Narriah1kheekii2,
Thank you for your kind and nice words, it motivates a lot. That's so good to have such a loyal customer at our store, we really appreciate you choosing us and will be most happy to keep in touch for many other years :) We wish all the best with your hobby!
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- Mel15 January 2022
- OMG! I placed my order here in New Zealand on the first of Jan (New years day), it would have still been New Years eve in Europe at the time. It arrived yesterday, the 14th of Jan. TWO WEEKS!!!those of you who have never seen an atlas, NZ is further away than Australia and it got here a week quicker than any of these other reviews.I am impressed!Everything bagged and tagged so you know what is what, some nice rolling skins and I love the stickers. I won't say how or what it was packed into, don't want to make customs job any easier do we ;)I'll be taking pics and posting reviews of the plants when they're done.Thanks guys, I wish I could give 6 stars
2 Herbies Team 16 January 2022- Hello Mel,
Thank you for the review and kind words. It is indeed great news that the order only took 2 weeks to arrive to you. We hope that the product will fit all the expectations
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- Carl4 November 2021
- Very smooth process great selection quality genetics definitely recommend herbies
2 Herbies Team 5 November 2021- Hello Carl,
Thank you for the review, we wish you best of luck with your hobby and hope to see you again soon
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