Reviews
- BossGrows24 November 2019
- Can’t place an order. Contact number for payments doesn’t work. Old website format is more user friendly. No response to emails. Not sure what happened to this company but it used to be a lot better
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Herbies Team 28 November 2019-
Hello, thank you for the review!
By the time we received your review, we had 24/5 working schedule. Now our support team works 24/7, you can get a quick and a highly-qualified consultation with our chat managers anytime.
Regarding payment - unfortunately, card payments were not available at the moment of placing your order, please accept our apologies for inconvenience caused. The situation appeared due to technical problems on the side of our partner. Now everything works in the proper way.
In the nearest future we will introduce a brand new discount system, please follow our news section here for updates. Now we offer promotions and free bonus seeds offers.
We understand that some of our old trusted customers may temporarily find our new website difficult to navigate, as they are used to previous version of Herbies. The website updating has opened the door for new opportunities – both for us and for our customers. We have more functions now, searching became more convenient.
We are sure that you will find our new website more user-friendly after you use it for a while. In addition, as was mentioned above, we work 24/7 now. If you face any difficulties while using our new website, please feel free to reach us via online chat anytime – we are here to help you!
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- G Unit31 October 2019
- Absolutely the best, most reliable and easy to deal with company around.
Amazing service, always reliable, informative friendly staff - no other store is even in the ballpark of HERBIES!!
Could not recommend them highly enough👍
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- S Polan30 October 2019
- Fast delivery, well packaged and no fuss. Seeds were in great condition and again well packaged.
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- l_lamperouge11 February 2025
- The best seller I've ever encountered online with international shipping. - Polite and pleasant consultation. - Fast shipping - Fresh seeds - Pleasant marketing. Thank you for your work and the fact that you exist.
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- Tony4 February 2025
- As always, Barney's Farm's genetics are impressive. The big girl weighed 12 pounds last season and looks to be up to it this season too!👍🔥
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- Jennifer Frost2 August 2024
- I only had one seed pop-up! Not good
2 Herbies Team 2 August 2024- Hello Jennifer,
Thank you for the review, it helps a lot! We actually have guarantees for such cases so there's no need to worry — we have reached out you via email with further details, please take a look in your inbox
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- Saroosh4 November 2022
- Easy to grow! My temperature and humidity were very low most of the time, but the plants had no problems. They didn't need much care and the bud turned out amazing.
2 Herbies Team 15 November 2022- Hello Saroosh,
Thanks for the review - it's nice to hear you're satisfied with our product and how it went through the challenging conditions. We'll be happy to see you in our store again!
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- browndog37521 March 2022
- This was my first time ordering seeds, I was hesitant at first as I'm in Australia. Order placed on March 5th (which was a Saturday). Received an email on the 7th saying the order was shipped and the tracking number. It's been a while growing outside. I'm looking forward to seeing how they are doing. Will give another review once they're done growing.
2 Herbies Team 28 March 2022- Hello Browndog375,
Thank you for the feedback. We are lucky to have a deal with you and hope to make you happier with your next purchase
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- Narriah1kheekii218 February 2022
- Herbies is the best for seeds...been using Herbies for years never once have I had trouble stealth is good...Got here to Australia relatively fast...Herbies has a friendly team that reply to email almost instantly...Herbies have the best loyalty system with freebiesFreebies are of the highest quality...It's an easy site to navigate...many seedbanks to choose fromDon't go elsewhere for quality pips100% success germination rate...all you need is Herbies for worry free purchases...even has instructions for newbies starting... Just a suggestion perhaps a grow forum could help inexperienced gain information from the experienced growers n breeder's...№1 for all your seeds... fast ,efficient and a trustworthy company... can't go wrong with Herbies...👁️❤️ Herbies...
2 Herbies Team 20 February 2022- Hello Narriah1kheekii2,
Thank you for your kind and nice words, it motivates a lot. That's so good to have such a loyal customer at our store, we really appreciate you choosing us and will be most happy to keep in touch for many other years :) We wish all the best with your hobby!
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- Keith10 February 2022
- I can't place an order because my credit card isn't going through. I called my bank and it's not on their end. I tried calling customer support and no call back. Very frustrating.
2 Herbies Team 5 March 2022- Hello Keith,
Thank you for leaving a review. As you informed us via email, your card does not have 3-D Secure technology enabled. This is a mandatory measure for card payments on our site. Our respected customers can easily find information regarding all payment requirements here: https://herbiesheadshop.com/payments.
Before proceeding with the payment again, contact your bank directly to find out if your card supports 3D-Secure verification codes and allows international transactions. Our payment system does not accept government payment cards, American Express cards, or prepaid cards. If you have any payment issues, please contact our online managers or fill out a claim form. You can also contact us via [email protected] or [email protected]. Our managers are always here for you. We hope your future purchases go well and look forward to seeing you here again!
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