USA Express 
Reviews
Our reviews
Reviews.io
- Saroosh4 November 2022
- Easy to grow! My temperature and humidity were very off for most of the time but the plants had no issues. They didn't need a lot of care and the bud turned out amazing.
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Herbies Team 15 November 2022- Hello Saroosh,
Thanks for the review - it's nice to hear you're satisfied with our product and how it went through the challenging conditions. We'll be happy to see you in our store again!
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- browndog37521 March 2022
- This was my first time ordering seeds, i was hesitant at first as im in Australia. Placed order on the 5th of March (which was a Saturday). Received email on the 7th saying order has been shipped and tracking No.Seeds arrived after 14 days... i was expecting longer to be honest.. very discreet/stealth packaging... couldnt be happier.Will not be able to germinate for a while as growing outdoors. Cant wait to see how they go. Will give another review once grow done.
2 Herbies Team 28 March 2022- Hello Browndog375,
Thank you for the feedback. We are lucky to have a deal with you and hope to make you happier with your next purchase
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- Nevada2261 March 2022
- My seeds were sent to a post office in North Carolina for pickup. I don't live in North Carolina. So far customer service hasn't been helpful
2 Herbies Team 5 March 2022- Hello,
Thank you for informing us about the issue. Your order could be just in transit for the moment and Nevada could be one of the facilities the order should go through. Please, contact us regarding this matter in online chat or via [email protected], as you didn't mention order number and there is no order affiliated to the email you noted under the review. Our managers would be glad to assist you with any issue that took place. We hope to hear from you soon!
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- Go to the other stores23 February 2022
- Terrible an customer service dosnt speak english well an deff dosnt understand it. I regret not going with my gut an using a different store. The reason they're "high rated" is they censor any negative reviews. They do not honor they're word or verbally binding agreements. Someone with more time on their hands should sue for violating consumer rights, false advertising, and breaking legally binding verbal/written agreements.
2 Herbies Team 24 March 2022- Hello,
Thank you for letting us know about your unique experience at our store. Our standard customer agreement for the services we provide is outlined in these Terms and Conditions, as well as each of the documents to which we refer herein (https://herbiesheadshop.com/terms-and-conditions). The information is open for every customer and we're in no way ever wanted to make anybody uncomfortable with our product or service, but if any issue took place and it wasn't regulated the way our respected customer wanted, it could mean that it doesn't go with the accordance of our policy.
By visiting, using and/or purchasing from our website https://herbiesheadshop.com, you accept our Terms and Conditions, Privacy Policy and Limited Responsibility Disclaimer.
Herbies Headshop fairly provides assistance, follows the agreements stated in our policy and treats each and every customer with respect. We can have good and bad reviews, which is totally normal and acceptable. All our respected customers are aware of our friendly customer service and know well that we're always here to assist.
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- Narriah1kheekii218 February 2022
- Herbies is the best for seeds...been using Herbies for years never once have I had trouble stealth is good...Got here to Australia relatively fast...Herbies has a friendly team that reply to email almost instantly...Herbies have the best loyalty system with freebiesFreebies are of the highest quality...It's an easy site to navigate...many seedbanks to choose fromDon't go elsewhere for quality pips100% success germination rate...all you need is Herbies for worry free purchases...even has instructions for newbies starting... Just a suggestion perhaps a grow forum could help inexperienced gain information from the experienced growers n breeder's...№1 for all your seeds... fast ,efficient and a trustworthy company... can't go wrong with Herbies...👁️❤️ Herbies...
2 Herbies Team 20 February 2022- Hello Narriah1kheekii2,
Thank you for your kind and nice words, it motivates a lot. That's so good to have such a loyal customer at our store, we really appreciate you choosing us and will be most happy to keep in touch for many other years :) We wish all the best with your hobby!
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- Keith10 February 2022
- I cannot place an order as credit card won't go thru. I've called my bank and it's not on their end. Tried calling customer support and no return call. Very frustrating
2 Herbies Team 5 March 2022- Hello Keith,
Thank you for leaving a feedback. As you informed us via email correspondence, your card doesn't have the 3-D Secure technology activated. This is an obligatory measure for card payments on our website. Our respected customers can easily find the information regarding all payment requirements on here: https://herbiesheadshop.com/payments.
Before proceeding with the payment again, contact your bank directly to find out if your card supports 3D-Secure verification codes and allows international transactions. Our payment system doesn't accept Government payment cards, American Express cards, Prepaid cards. When having trouble with payment, please, contact our online managers or fill in a claim form. You could also contact us via [email protected] or [email protected]. Our managers are always here for you, we hope your future purchases will go smoothly and wait to see you here again!
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- Steve Griffith25 January 2022
- Herbie's is a rip off
2 Herbies Team 29 January 2022- Hello Steve,
Thank you for the reply. It's regretful to hear that your experience with us was not as bright as we would like it to be. We have contacted you regarding the issue, but have received a reply that you don't want to talk about it. If you have changed your mind - please contact us and we will gladly assist you
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- Mel15 January 2022
- OMG! I placed my order here in New Zealand on the first of Jan (New years day), it would have still been New Years eve in Europe at the time. It arrived yesterday, the 14th of Jan. TWO WEEKS!!!those of you who have never seen an atlas, NZ is further away than Australia and it got here a week quicker than any of these other reviews.I am impressed!Everything bagged and tagged so you know what is what, some nice rolling skins and I love the stickers. I won't say how or what it was packed into, don't want to make customs job any easier do we ;)I'll be taking pics and posting reviews of the plants when they're done.Thanks guys, I wish I could give 6 stars
2 Herbies Team 16 January 2022- Hello Mel,
Thank you for the review and kind words. It is indeed great news that the order only took 2 weeks to arrive to you. We hope that the product will fit all the expectations
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- Carl4 November 2021
- Very smooth process great selection quality genetics definitely recommend herbies
2 Herbies Team 5 November 2021- Hello Carl,
Thank you for the review, we wish you best of luck with your hobby and hope to see you again soon
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- will9289 October 2021
- Very fast easy to work with
2 Herbies Team 9 October 2021- Hello Will928,
Thank you for the review, we wish you best of luck with your hobby and hope to see you again soon
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