Customer service is excellent. My first order got apprehended in transit (spewing I missed out on my fanny pack) but as soon as I spoke with customer support they were able to re send my order. Some of my original bonuses were unavailable to replace but were made good with similar rated ones. Hoping I get the high germination rate that’s predicted and that they are as potent as advertised. Was happy to have the product in my hands this morning, after a lot of stressing. Will review the individual varieties as I grow. Original order placed 02/10/25 received on 28/10/25 even with the first interception. Recommend not sending via the USA route. Will I do it again? Maybe.

I received order today…so quick as have ordered a phone charger from another source 3 weeks ago and have still not received. I will write another review once I have planted and grown.Thank you for being so efficient❤️

Received my products in a reasonable time ,, did ask a couple times to give me updates and they replied almost straight away ,, communication was great , used them b4 & great products 👍👍👍

Service, prices n quality is top of the line. They are a great company who persist in getting your products to you even if there is an issue. I had multiple custom issues but inquired n eventually my parcels were received

i very like the Customer Service

got a package along with others as I had been away for a week .I opened one package ,had a small t shirt with ,no funny writing ,unsure why I ordered that .carried on opening the rest of them .after I finished there where these little bags on the floor .had to really scratch the brain .but I'm sure the t shirt was part of that, a fantastic idea ,great result cheers.

Easy to order and quick delivery 👍

Absolutely brilliant service to Australia , faster than our own .keep up the good work

Fast shipping no problem

They were on it I had one bean not crack and once they verified that it was so they were quick to get replacement and sweetened the pot with a little bit extra! Thank you guys!! Awesome 👍