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Our Working Hours During the Winter Holidays

Last updated: 15 February 2024

our working hours during the winter holidays

The holidays are approaching fast, so we wanted to give you a heads up about our slightly altered working hours over the next few weeks.

Shipping Service

Here are the dates when Herbies’ global shipping will be taking days off because the Spanish postal service will be on vacation:

  • December 25th – Christmas: We'll have all orders hustling out the door on December 26th.
  • January 1st – New Year: All placed orders will be shipped on January 2nd.
  • January 6th – Three Kings' Day: Your order will be sent out on January 8th.

Herbies USA Express

Herbies USA Express will take a day off from sending out orders on December 25th and January 1st, and will resume shipping on the next respective days, December 26th and January 2nd.

Support Team

We've got a bunch of workaholics on our support team at Herbies, but even they need a break during the winter holiday season. So, here's their updated schedule:

  • December 26th: From 12:30 to 16:00 (UTC), our online customer support won’t be available.
  • December 31st: From 15:00 (UTC), our online customer support won’t be available.
  • January 1st: Day off.
  • January 2nd: From 10:00 (UTC), our online customer support resumes its regular working hours.

On all other days, our customer support team is always here for you, 24/7.

In the meantime, if you need a little pick-me-up this holiday season, our Christmas and New Year’s Deal is just the ticket! Score some fantastic freebies and get the festivities started!

Happy holidays!

Herbies Head Shop expressly refuses to support the use, production, or supply of illegal substances. For more details read our Legal Disclaimer.

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